Last week we started making BigCommerce 7.1 available to new stores and have begun rolling it out to existing stores as well. The roll out will be complete next week. In this post I want to talk about the new features we’ve added in 7.1 that will help you sell more.
Custom URLs
This was the #1 most requested feature prior to BigCommerce 7.1 – and rightfully so. Custom URLs can now be setup for all products, categories, web pages and news items in your store.
As seen in the screenshot above, you can choose your default URL format and when you add a product, category, web page or news item, its URL will be created using that format.
When you edit an existing item, by default a 301 redirect will be setup for the old URL, however you can unselect that option if you like. You can also bulk update every single product, category, web page or news item in your store with a new URL format if required. It’s very powerful and flexible enough to really help you rank at the top of the search engines.
6 New Store Designs
We’ve also added 6 great new store designs, most of which are focused around apparel as you can see from the screenshots above. These designs are easy to customize and can be used as a starting point regardless of what you’re selling.
Rules Applied to Product Options
With BigCommerce 7.1 you can apply rules to sets of options. These rules will then be applied automatically to any products that use the option set. You can also add additional product-specific rules on top of these rules.
Bulk Apply An Option Set to Multiple Products
We’ve also made it really easy to bulk apply an option set to multiple products at once. As you can see from the screenshots above, it’s a simple wizard-driven process. You choose the products, select the option set, click a button and you’re done.
Storage & Transfer Reporting
It’s now really easy to see how much storage and transfer you’re using relative to the plan you’re on. You can view the data in a chart format, as above, or you can view the data in a table so you can see your usage by day. Storage reports on total, database, email, images and other. Transfer reports on total, incoming HTTP, outgoing HTTP, incoming FTP and outgoing FTP.
Bin Picking Numbers
Each product can now have its own optional bin number which makes it easy to locate that item in your warehouse when packing an order. The bin picking number of course appears on the packing slip for the order.
Friendly Logout Window
To keep your store safe and secure, we used to log you out automatically after 15 minutes of inactivity. This was great from a PCI compliance point of view (a necessarily evil) but annoying from a usability point of view.
With BigCommerce 7.1 we’ve found a great compromise. Instead of being logged out, you’ll see the window above after 10 minutes of inactivity. If you’re still around, just click the “Dismiss” button and the window will go away. If not, your session will end after 15 minutes of inactivity but you won’t lose your work and will remain on the same screen. The window will simply show the login screen. To resume work after being away from your computer, just fill in your login details and you’ll be logged back in – and you won’t lose any of your work.
BigCommerce 7.1 Roll Out
All stores running BigCommerce 7.0 or above are being automatically upgraded to 7.1 over the coming week. To check if you’ve been upgraded just login to your store and look for the version number at the bottom of your control panel. If you see a mention of 7.1 like this “Powered by BigCommerce 7.1.0 © 2004-2011 BigCommerce Inc.” then you’re running the latest version. If not, give us a few days and you’ll be upgraded.
For those still running BigComerce version 5.x or 6.x, you’ll have the option to schedule an upgrade from your control panel shortly. Just look for the yellow bar across the top of the page. It will allow you to choose when the upgrade occurs.
What’s Next For BigCommerce?
Our engineers are currently working on some amazing features, including a RESTful API with expanded functionality as well as some F-Commerce (Facebook Commerce) functionality that will make your head spin. We’re also working hard to implement popular ideas from our forum. See this blog post that I wrote a few weeks ago to learn more about what we’re currently working on.
Good luck!
Hi everyone. I’ve got some great news to share with you. As of this week our Austin-based support ninjas are available 7 days a week for technical support via phone. Previously phone support was available from 7am to 9pm Monday thru Friday and 9am to 2pm on Saturdays, so as you’ll see below, we’ve significantly extended those hours.
Since the day BigCommerce launched, it has had an API, however the functionality has been limited to XML based pull data requests. The headline feature for BigCommerce 7.2 is our amazing new RESTful API (
Hi all. Our engineering team has been working night and day over the last few months to crank out a RESTful API for BigCommerce, which for now is simply known internally as “API v2″.
When it comes to support, we’re nuts for metrics. We look at cases by hour, by channel (phone, live chat, ticket), average wait time, calls in queue by time and overall satisfaction rating amongst other things. To say we’re obsessive is an under statement. We’ve recently installed 4 huge TVs in our new office so everyone can see our support metrics throughout the day (and night).
Hi everyone. Just a quick note regarding support coverage for the 4th of July holiday this coming Monday. From our end there will be no changes and we will be staffed from 8AM to 6PM CT as per usual for phone, ticket and chat support.
