Comments for The Ecommerce Blog

Comment on How to switch your BigCommerce product reviews system to Disqus by Michael

Michael — Sat, 13 Mar 2010 06:32:00 +0000

Hi all.. just set it up on my web site and have to say I like it.. Though I think it means you no longer get the actual star ratings appearing with the products..??? Can any one confirm this ???

Comment on How to switch your BigCommerce product reviews system to Disqus by Jackie

Jackie — Fri, 12 Mar 2010 20:39:54 +0000

is there a way you can keep the existing comments that are on the site when you integrate Disqus. I just tried to integrate Disqus and it took away all of my previous customer reviews. So I took it off.

Comment on Innovation in the Cloud – 10 Game Changing SaaS Applications by Aaron M

Aaron M — Thu, 11 Mar 2010 18:26:30 +0000

I would also add Mint (http://www.mint.com) to the list. It’s kind of like Quicken, but all online and completely free. While it’s not as complex as Quicken, it has completely replaced it for me. Very clean design and good visuals help you easily see what’s going on with your personal finances. I am also experimenting with Outright (http://www.outright.com) for my business bookkeeping.

Comment on Innovation in the Cloud – 10 Game Changing SaaS Applications by Matt K.

Matt K. — Thu, 11 Mar 2010 16:48:09 +0000

Good article. My favorite online software is intelecrm. Cheap, but powerful, it has allowed our small company to compete with our bigger competition in terms of streamlined sales and marketing. A few years ago there is no way we would have been able to afford a CRM. Now that all of these companies are offering solutions on the cloud, its possible for us.

Comment on Podcast #3: Using social media to build meaningful relationships with customers by Littleaton

Littleaton — Thu, 11 Mar 2010 16:09:07 +0000

Great Podcast, GReat info! Thanks mitch!

Comment on How to switch your BigCommerce product reviews system to Disqus by John Taylor

John Taylor — Thu, 11 Mar 2010 11:55:31 +0000

I had a go and it is simple to set up. However, the ‘Reviews’ do not appear in a tab on the product page so can make the page look very cluttered. Hence, I have removed the integration again.

I might use if BC could put this into it’s own tab – otherwise I am sticking with BCs review system.

Comment on Hold onto your hats! Here’s what’s coming in BigCommerce version 6… by Mitchell Harper

Mitchell Harper — Thu, 11 Mar 2010 05:44:29 +0000

Hi Gerry. If you submit your idea and vote on it, there’s an excellent chance it will: http://community.bigcommerce.com

Comment on [Video] Here’s what’s coming next week in BigCommerce 5.6! by Mitchell Harper

Mitchell Harper — Thu, 11 Mar 2010 05:43:56 +0000

Cheers for the feedback Mike. As you now know we do whatever we can to get your feedback into the software. We’re getting a lot better with our releases too, so expect a LOT of new stuff in 2010, starting with version 5.6 next week and then with version 6 shortly after.

Comment on [Video] Here’s what’s coming next week in BigCommerce 5.6! by Mike W

Mike W — Thu, 11 Mar 2010 03:56:48 +0000

Hi Mitch,

I am really excited for the new features. When I signed up last year I knew a few important things were lacking and I was counting on your ongoing development to catch up. Between the community you setup for us to voice our needs and your response to those needs with ongoing development I am happier each day I am a customer. In the past I have been vocal in my criticism and now I would like to be just as vocal in my praise.

Great job responding to our feedback with updates and new features!

Mike

Comment on A step-by-step guide to increase repeat purchases by 25% using postcard marketing by Randall

Randall — Thu, 11 Mar 2010 03:40:41 +0000

Great… but what would be even better is if BigCommerce enabled auto responders with this type of function. ie: 2 weeks after the order send email saying thanks for your purchase please give your purchase a review to help others at [link to product/s they purchased]. Then after they ad the review auto send them a coupon to say thanks. If they dont review send them coupon B for a lesser value after 1 more week etc.

I am currently doing this manually with good results.
a) Getting reviews on products which helps new sales
b) Getting return business which as you say Mitch is cheaper than attracting new business.

So now we just need a system to do this and hey presto everyone will be happy.