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About the Author
Mitch is the co-founder of Bigcommerce. He loves helping small businesses succeed through the use of simple software and regularly keynotes on topics including e-commerce, entrepreneurship, Saas and mostly importantly, how to build a great company culture. Today he runs the company alongside co-founder Eddie and our almost 200 person team with offices in Sydney, Australia and Austin, Texas. He can be emailed at mitch@bigcommerce.com |
One of the things we’ve really worked hard to improve on over the last few months is 1) collecting and 2) acting on feedback from clients around more than just features or functionality. After all, they’re just one part of the puzzle.
One of the biggest feedback indicators we’ve received recently is that you don’t want bandwidth limits on any plans (no surprise, right?). Well, the good news is that we’ve done something about it.
Starting last week, all plans for new and existing clients now include unlimited bandwidth, so no matter how much bandwidth your store uses you won’t be charged for it. Happy days!
Please note that we’re currently in the process of rolling out the changes, so you may still see a bandwidth limit imposed in your store (especially under the Statistics -> Storage & Transfer report) but that should go away some time in the next few days and of course you won’t be charged for any overages in the interim.
Brianne Brewer Reply:
July 16th, 2012 at 12:25 pm
Charles,
I am excited to announce that we have increased storage on our Diamond Plan to 10 GB
You can see our pricing plans here.
-Bri
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Chris Wild Reply:
July 18th, 2012 at 11:33 pm
Hi Bri – good for diamond but i agree with Charles – storage is too low on other plans – i think this is something BC should really look at – Shopify’s professional plan is 5GB and unlimited bandwidth
Chris
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Charlie Noah Reply:
July 19th, 2012 at 7:44 am
How about upping the limits on the Platinum plan?
Thanks!
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Charles Reply:
August 2nd, 2012 at 3:06 pm
Storage needs to be upped for all plans. For example, 500 MB of storage is not enough for a 1,000 product store.. We should also have the ability to host all of our content on our BC hosting package. Currently most stores have to host downloads, blogs, and other content elsewhere.
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