AfterShip

Get end-to-end order visibility in one place

• Get unified tracking updates from 980+ couriers like UPS, USPS, DHL, FedEx, TNT, BlueDart, China Post, and more
• View the delivery statuses of all your orders easily on a centralized dashboard
• Resolve tickets faster with an advanced search, filter, and sort-by option
• Enhance visibility and save time finding the required shipments by sorting them by order title, the last event, first created, order date, and pickup date
• Auto-correct wrong carrier info to get faster tracking updates
• Bulk track 30 shipments in one go to save time and efforts

Keep customers informed with proactive order updates

• Facilitate one-click order tracking for customers anywhere on your website with the "AfterShip Track" button
• Insert AfterShip's tracking link to your Shopify store's order confirmation and order history pages

• Send customers SMS, Email, and Facebook messenger delivery notifications
• Activate notifications for 7 key delivery checkpoints such as Info Received, In Transit, Out for Delivery, Available for Pickup, Delivered, Failed Attempt, and Exceptions
• Auto-send multilingual email updates for different delivery checkpoints for a delightful customer experience
• Schedule delivery SMS based on the buyer's timezone
• Configure automated delivery notifications workflows to auto-alert customers when the order status changes
• Send shipping notifications from your email address
• Customize messages to include your logo, URL, and product recommendations

• Redirect customers to a branded tracking page to check the progress of their order by entering the order or tracking number.
• Attract customer attention and upsell with targeted AI-driven product recommendations and product promotion banners
• Set up a custom domain to display the tracking information
• Give SSL certificate to users with a verified custom domain

Secure packages with AfterShip Protection

Protect your packages from loss, damage, and porch piracy with AfterShip Protection, powered by InsureShield shipping insurance.

• Quick claims approval
• High % of claims paid quickly
• Coverage for loss, damage, and porch piracy
• Protection up to the total value of goods
• Estimate loss recovery with an ROI calculator
• Allow customers to opt-in or out of shipment coverage at checkout
• 24/7 resolution status visibility

Carrier integration made easy

• AfterShip connects you with 980+ couriers worldwide
• Including UPS, DHL, USPS, China Post (ePacket), and China EMS
• Standardized layout of tracking results received from different carriers
• Auto-correct wrong carrier info to get faster tracking updates

Delivery date prediction

• Set up a promised delivery date for different delivery methods to set clear delivery expectations for your shipments and tracking updates.
• Send timely notifications for revised or missed EDDs
• Save time and effort significantly with predefined email templates

Analyze & take action

• Get powerful insights on shipments, delivery rate, carriers' transit time, notifications, tracking pages, and customer feedback
• Filter data by date, shipment type, devices, location, visits, and more