Pricing

  • Custom Price:
    FREE Trial for 14 days. Monthly plans - Essential: $11/100 shipments, Pro: $119/2,000 shipments, Premium: $239/2,000 shipments. Contact us for Enterprise plans.

About the app

AfterShip is a post-purchase platform used by Gymshark, KylieSkin, and eBay. It offers branded shipment tracking and notifications that drive more sales and a better customer experience. The real-time shipment tracking and notifications help companies increase revenue and build brand loyalty. AfterShip's network of 980+ global couriers makes it a perfect solution for multi-national organizations. Our clients see up to 25% of revenue generated via tracking pages and notifications.

The insightful portal helps companies decrease shipping costs and optimize delivery times. Our clients have seen an 85% decrease in shipment times and a 55-point increase in NPS scores after implementing AfterShip as their post-purchase solution.

App Features

Simplify shipment tracking and improve post-purchase customer experience

Get end-to-end order visibility in one place

  • Get unified tracking updates from 980+ couriers like UPS, USPS, DHL, FedEx, TNT, BlueDart, China Post, and more
  • View the delivery statuses of all your orders easily on a centralized dashboard
  • Resolve tickets faster with an advanced search, filter, and sort-by option
  • Enhance visibility and save time finding the required shipments by sorting them by order title, the last event, first created, order date, and pickup date
  • Auto-correct wrong carrier info to get faster tracking updates
  • Bulk track 30 shipments in one go to save time and efforts

Keep customers informed with proactive order updates

  • Facilitate one-click order tracking for customers anywhere on your website with the "AfterShip Track" button
  • Insert AfterShip's tracking link to your Shopify store's order confirmation and order history pages
  • Send customers SMS, Email, and Facebook messenger delivery notifications
  • Activate notifications for 7 key delivery checkpoints such as Info Received, In Transit, Out for Delivery, Available for Pickup, Delivered, Failed Attempt, and Exceptions
  • Auto-send multilingual email updates for different delivery checkpoints for a delightful customer experience
  • Schedule delivery SMS based on the buyer's timezone
  • Configure automated delivery notifications workflows to auto-alert customers when the order status changes
  • Send shipping notifications from your email address
  • Customize messages to include your logo, URL, and product recommendations

​Boost customer engagement with branded communication​

  • Redirect customers to a branded tracking page to check the progress of their order by entering the order or tracking number.
  • Attract customer attention and upsell with targeted AI-driven product recommendations and product promotion banners
  • Set up a custom domain to display the tracking information
  • Give SSL certificate to users with a verified custom domain

Secure packages with AfterShip Protection

Protect your packages from loss, damage, and porch piracy with AfterShip Protection, powered by InsureShield shipping insurance.

  • Quick claims approval
  • High % of claims paid quickly
  • Coverage for loss, damage, and porch piracy
  • Protection up to the total value of goods
  • Estimate loss recovery with an ROI calculator
  • Allow customers to opt-in or out of shipment coverage at checkout
  • 24/7 resolution status visibility

Carrier integration made easy

  • AfterShip connects you with 980+ couriers worldwide
  • Including UPS, DHL, USPS, China Post (ePacket), and China EMS
  • Standardized layout of tracking results received from different carriers
  • Auto-correct wrong carrier info to get faster tracking updates

Delivery date prediction

  • Set up a promised delivery date for different delivery methods to set clear delivery expectations for your shipments and tracking updates.
  • Send timely notifications for revised or missed EDDs
  • Save time and effort significantly with predefined email templates

Analyze & take action

  • Get powerful insights on shipments, delivery rate, carriers' transit time, notifications, tracking pages, and customer feedback
  • Filter data by date, shipment type, devices, location, visits, and more

Customer Reviews

4.59 out of 5 stars with 342 reviews

There are no reviews.

Pricing

  • Custom Price:
    FREE Trial for 14 days. Monthly plans - Essential: $11/100 shipments, Pro: $119/2,000 shipments, Premium: $239/2,000 shipments. Contact us for Enterprise plans.

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