Pricing

  • Custom Price:
    FREE Trial for 14 days. Monthly plans - Essential: $11/100 shipments, Pro: $119/2,000 shipments, Premium: $239/2,000 shipments. Contact us for Enterprise plans.

About the app

AfterShip is a post-purchase platform used by Gymshark, KylieSkin, and eBay. It offers branded shipment tracking and notifications that drive more sales and a better customer experience. The real-time shipment tracking and notifications help companies increase revenue and build brand loyalty. AfterShip's network of 980+ global couriers makes it a perfect solution for multi-national organizations. Our clients see up to 25% of revenue generated via tracking pages and notifications.

The insightful portal helps companies decrease shipping costs and optimize delivery times. Our clients have seen an 85% decrease in shipment times and a 55-point increase in NPS scores after implementing AfterShip as their post-purchase solution.

    App Features

    Simplify shipment tracking and improve post-purchase customer experience

    Get end-to-end order visibility in one place

    • Get unified tracking updates from 980+ couriers like UPS, USPS, DHL, FedEx, TNT, BlueDart, China Post, and more
    • View the delivery statuses of all your orders easily on a centralized dashboard
    • Resolve tickets faster with an advanced search, filter, and sort-by option
    • Enhance visibility and save time finding the required shipments by sorting them by order title, the last event, first created, order date, and pickup date
    • Auto-correct wrong carrier info to get faster tracking updates
    • Bulk track 30 shipments in one go to save time and efforts

    Keep customers informed with proactive order updates

    • Facilitate one-click order tracking for customers anywhere on your website with the "AfterShip Track" button
    • Insert AfterShip's tracking link to your Shopify store's order confirmation and order history pages
    • Send customers SMS, Email, and Facebook messenger delivery notifications
    • Activate notifications for 7 key delivery checkpoints such as Info Received, In Transit, Out for Delivery, Available for Pickup, Delivered, Failed Attempt, and Exceptions
    • Auto-send multilingual email updates for different delivery checkpoints for a delightful customer experience
    • Schedule delivery SMS based on the buyer's timezone
    • Configure automated delivery notifications workflows to auto-alert customers when the order status changes
    • Send shipping notifications from your email address
    • Customize messages to include your logo, URL, and product recommendations

    ​Boost customer engagement with branded communication​

    • Redirect customers to a branded tracking page to check the progress of their order by entering the order or tracking number.
    • Attract customer attention and upsell with targeted AI-driven product recommendations and product promotion banners
    • Set up a custom domain to display the tracking information
    • Give SSL certificate to users with a verified custom domain

    Secure packages with AfterShip Protection

    Protect your packages from loss, damage, and porch piracy with AfterShip Protection, powered by InsureShield shipping insurance.

    • Quick claims approval
    • High % of claims paid quickly
    • Coverage for loss, damage, and porch piracy
    • Protection up to the total value of goods
    • Estimate loss recovery with an ROI calculator
    • Allow customers to opt-in or out of shipment coverage at checkout
    • 24/7 resolution status visibility

    Carrier integration made easy

    • AfterShip connects you with 980+ couriers worldwide
    • Including UPS, DHL, USPS, China Post (ePacket), and China EMS
    • Standardized layout of tracking results received from different carriers
    • Auto-correct wrong carrier info to get faster tracking updates

    Delivery date prediction

    • Set up a promised delivery date for different delivery methods to set clear delivery expectations for your shipments and tracking updates.
    • Send timely notifications for revised or missed EDDs
    • Save time and effort significantly with predefined email templates

    Analyze & take action

    • Get powerful insights on shipments, delivery rate, carriers' transit time, notifications, tracking pages, and customer feedback
    • Filter data by date, shipment type, devices, location, visits, and more

    Customer Reviews

    4.59 out of 5 stars with 342 reviews

    There are no reviews.

    Pricing

    • Custom Price:
      FREE Trial for 14 days. Monthly plans - Essential: $11/100 shipments, Pro: $119/2,000 shipments, Premium: $239/2,000 shipments. Contact us for Enterprise plans.

    Partners details

    Information

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