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AskNicely helps businesses measure and improve customer happiness on a daily basis.
Connect your BigCommerce store to AskNicely to:
- Automatically collect customer feedback after a customer receives their order
- Measure Net Promoter Score (NPS) on a daily basis
- Catch issues with real time alerts before they make it to your Facebook page
- Nurture your promoters to become brand advocates
- Publish testimonials to your website
- Diagnose and improve service pain points
AskNicely also integrates with many cloud based CRM packages (eg. Salesforce, Intercom, ZenDesk, Desk.com) to trigger surveys after a customer support call.