As you're starting to find out, keeping consumers engaged is about the most important thing you can do as an online retailer. However, with means of customer follow-up becoming more intricate by the minute, keeping up with all the different ways of reminding customers why they should be buying can be next to impossible. That's why Autoresponder Max was created.
For an affordable monthly fee, subscribers get access to seven of the most effective remarketing emails, neatly packed into one service and designed specifically to help build and leverage relationships with your customers. Whether they're purchasing their first product and you simply want to show your appreciation, or you're attempting to get a long-time customer to fill out a survey and suggest how you can better serve them, Autoresponder Max can provide the tools to make that process efficient as possible.
Product Reviews - Credibility is key in online marketplaces and earning reviews for products can easily enhance chances of converting customers who might be on the fence about ordering. With Autoresponder Max, current buyers are sent an appropriately-timed email asking for a product review on the item they recently purchased.
Cross-Sell - Using past purchases as a basis, Autoresponder Max will send out a personalized sales pitch suggesting proven customers buy the bells and whistles associated with the item they just walked away with. For instance, if the customer bought a printer, they would receive an email offering ink cartridges and paper.
Customer Follow-Up - Reaching out to previous buyers who haven't purchased in a while has never been easier. To show you value their loyalty, Autoresponder Max provides these customizable follow-up emails for your customers - allowing you to offer an incentive, introduce new products or a simply say hello.
First Purchase Email - Common courtesy goes a long way. That's why Autoresponder Max can send immediate customizable thank you notes to every new customer who makes a purchase, earning their respect and trust immediately. This email can also be used as a thank you message to your loyal customers who have made numerous purchases.
Surveys - Get key information about your store from the people that matter most - the customers. After being deployed, The Surveys email automatically asks your clients to complete a survey, 14 days after their most recent purchase and by default. However, we don't host surveys, yet, so you'll need a subscription to a survey service, such as Constant Contact or SurveyMonkey