About the App

Automate Sales with BackOrder During Out-of-Stock Situations

Seamless Automation to Ensure Continuous Sales

BackOrder automates your inventory management by instantly switching products to backorder status when inventory depletes to zero. This powerful feature guarantees you never miss out on sales due to stock shortages, thereby maintaining uninterrupted revenue and enhancing customer satisfaction.

Effortless BackOrder Activation

Simply assign your products to BackOrder and set it to automate activate backorder status the moment your stock hits zero. Eliminate the need for manual workarounds like pre-orders or constant editing of product availability.

Flexible BackOrder Application Across Products & Variants

BackOrder is versatile enough to be applied to entire product lines and specific variants, such as different sizes, colors, or materials. This flexibility ensures that all aspects of your inventory can benefit from automated backorder management.

Enhance the Customer Experience with Customizable BackOrder Features

Customize your storefront's BackOrder buttons, messages, and alerts to keep customers well-informed about stock levels and anticipated restock dates. This transparency helps to mitigate any frustration and enhances the shopping experience.

Strategic Backorder Inventory Planning

Utilize the BackOrder Threshold to manage the quantity of items that can be sold on backorder. Plan effectively for your incoming inventory and set precise back-in-stock dates to optimize restocking processes and meet customer demand.

Integrated Workflow with Your IMS/ERP

BackOrder works seamlessly with your IMS/ERP systems, ensuring that inventory updates are accurately reflected across all platforms. This integration automates the synchronization process between your internal management systems and BigCommerce, maintaining your IMS/ERP as the single source of truth for inventory management.

By implementing BackOrder, you can fully automate your sales process during out-of-stock scenarios, ensuring a smooth, efficient, and customer-focused online retail experience.

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Pricing

Custom Pricing:

Start for FREE FOREVER

Information

Last Updated:

April 23, 2024

This app may not be fully compatible with multi-storefront. Please get in touch with the technical partner for further details.

Documentation:

User Guide
Contact Partner

Pricing

Custom Pricing:

Start for FREE FOREVER

Information

Last Updated:

April 23, 2024

This app may not be fully compatible with multi-storefront. Please get in touch with the technical partner for further details.

Documentation:

User Guide
Contact Partner

App Features

BackOrder allows customers to purchase even when Out-of-Stock

BackOrder will notify customers about the out-of-stock products, but still allow them to order and get them delivered on a particular day. That way, you don't lose revenue and your customers won't leave your store to buy from other competitors.

Install, Assign Products, and Apply BackOrder

Start with an effortless 1-click installation. Assign the best seller products and apply BackOrder settings. Sit back, relax and watch your products automatically be put on BackOrder when out of stock.

Plan ahead for Back-in-Stock

Plan incoming inventory and Back-in-Stock Date to keep your customers well-notified about order status. At the same time, set a threshold to control BackOrder quantity.

Get Real-Time Reports Analytics

Inventory mangement made easy via transparent and in-depth view on your order & inventory data. Export them to CSV whenever you like.

Customize Notifications Messages

Always keep your customers informed whenever there's a stockout. With BackOrder, you can customize the messaging, button text and colors that best suit your store design & convert.

Case Studies

RaceFX: Accelerating B2B Sales with BackOrder

Using BackOrder, the RaceFX team enables customers to continue purchases even when items are out-of-stock. RaceFX's B2B customers no longer turn to their competitors when faced with limited availability, which helps RaceFX secure more sales and improve buyers' shopping experience.

"With BackOrder functionality, customers [...] can place their orders regardless of current stock levels, with the added assurance that their products have been reserved."

Lee Nickson - RaceFX eCommerce Coordinator

Read their story

Customer Reviews

4.40 out of 5 stars with 25 reviews

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