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Engage by Swym

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Pricing

  • Free Trial: 14 days
  • Upfront Fee: Free
  • Recurring Fee: $19.99/mo.

About the app

About Engage

Engage is a personalized shopping assistant that seamlessly integrates with your website, helping tailor the experience for each shopper's journey. The app remembers their activity across all of their sessions/devices, organizing their history in previously viewed, wishlist & purchase history. Shoppers can effortlessly pick up where they left off through the intuitive Shopping Assistant UI & nudges towards their next purchase with helpful product updates like price drops and back in stock notifications. Marketers can leverage this rich behavioral data to bring shoppers back to their store using highly personalized triggered messaging across various channels. Engage also includes our very popular Wishlist and back-in-stock alerts modules as core features within the app. With just one app, you get the combined goodness of all those features. Engage helps you improve your engagement, conversion and revenue.

App Features

Capture Shopper Activity
  • Capture your customers' shopping activity like browsing history, wishlisted products, subscribed products, Purchased products among others seamlessly across sessions & devices, without the need to log-in.
Enhance On-store Shopper Experience
  • Integrated wishlist module to allow users to save their favourite products for later
  • Capture purchase intent of shoppers by allowing them to sign-up for 'back-in-stock' alerts.
  • Encourage shoppers to their re-purchase by surface previously purchased products.
  • Allow shoppers to share their favourites products and collections with friends and family, via email, social media and other channels like FB Messenger
Personalized Email & social media communication
  • Encourage shoppers to their next purchase with automatic email reminders around wishlist & back-in-stock products with customized templates to engage your users with personalized messages.
  • Setup automatic email triggers with customized templates to engage your users with personalized messages.
  • Engage with your customers via personalized retargeting campaigns on social media on Facebook & other social media channels.
  • Native integration with your Email Service Provider that allows you to send automatic email campaigns and build your email list based on user activity. Works seamlessly with Klaviyo, Mailchimp, Mandrill, Bronto, DotMailer, Sendgrid among others
  • Extensive 3rd party Integrations with apps like Salesforce Marketing Cloud, Zapier etc. to help you get more value from your users' activity on your site.
Highly Customizable yet easy to install
  • Install, configure the module and publish it live on your site in just a few clicks.
  • An intuitive settings page that gives you full control over the look-and-feel of the app UI and buttons to ensure the app blends seamlessly with your site
  • Leverage our powerful JavaScript APIs to customize the app UI, incorporate business logic into the app, and to create widgets and notifications to embed into various pages on your site and more.
Smart dashboard
  • Smart dashboard providing you metrics and reports of the Shopping assistant activities on your store.
  • Understand Shopper Behaviour patterns based on the data collect to take the right decisions for your store.
  • Surfaces the customer demand around products fueling your re-stocking decisions.
  • Configure rules to surface relevant updates such as Price Drop, Low Stock, Trending Product, etc. to your shoppers on their favourite products.
  • Easily gauge demand of out-of-stock products using the integrated back-in-stock module

Customer Reviews

No reviews yet

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Pricing

  • Free Trial: 14 days
  • Upfront Fee: Free
  • Recurring Fee: $19.99/mo.

Information

  • Last updated:July, 20 2022
  • This app may not be fully compatible with multi-storefront. Please get in touch with the technical partner for further details.
  • Documentation:Installation guide

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