Pricing

  • Upfront Fee: Free
  • Recurring Fee: None

About the app

Happy Customers. Instant Revenue.

With Extend, you can give your customers peace of mind while opening up a new revenue stream. Extend enables merchants to sell product protection plans risk-free, at no cost, and with almost no development work. Our technology matches your eligible products to customized protection plans from a network of insurers, so you don't have to!

Extend automatically places warranty offers into your store's purchase flow so your customers get more choices. Warranty offers are customized to your store's branding, creating a seamless, elegant customer experience. Extend's platform tests and optimizes pricing and messaging to maximize your revenue. Our dynamic offers allow you can prompt users to buy a warranty at multiple points in the purchase funnel and post-sales.

Extend turns a negative experience (like a damaged product) into a positive by putting your customers first. We handle the entire claims process so your customers get a white-glove experience. They can access our team 24/7 online or via phone support.

Extend covers all kinds of products, including electronics, appliances large and small, sports and fitness equipment, auto parts, furniture, jewelry and watches, musical instruments, and much more. Don't see your product(s) on our list? Ask us!

Get Started Today!

We partner with every merchant to create a warranty program for your business. Follow the steps below to get started:

  1. Install the Extend App from the BigCommerce app store. This establishes a secure connection with our platform and allows protection plan information and pricing to be displayed in your webstore.
  2. If you do not already have a relationship with Extend, please contact [email protected] We'll also reach out to you directly after you install our app.
  3. The Extend Merchant Success Team will confirm that protection plans are mapped to the products in your BigCommerce store, and integrate Extend offers into your site.
  4. Unlock a new revenue stream for your business and drive higher customer retention and satisfaction!

App Features

Drive Revenue

Merchants get high margin revenue from each protection plan sale, which goes straight to your bottom line and costs nothing to implement.

Modern Customer Experience

Customers enjoy speedy claim processing, 24/7 chat, and phone support, and best-in-class product protection.

Seamless Integration

Adding extended warranties is a snap—just install the Extend app to your BigCommerce store and let us do all the work!

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Pricing

  • Upfront Fee: Free
  • Recurring Fee: None

Partners details

Information

  • Last updated:July, 20 2022
  • This app may not be fully compatible with multi-storefront. Please get in touch with the technical partner for further details.
  • Documentation:User guide

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