Infusionsoft Integration

Client Reviews (3)

When your BigCommerce store is connected to Infusionsoft, your customer and order information will be synced to your CRM and marketing campaigns, which will trigger personalized, automated emails based on customer behavior — such as completed sales, requests for more information, or other engagement with your site or emails. Automating these messages will drastically reduce, or even erase, the need for manual follow-up.

New to Infusionsoft?

Infusionsoft is the leader for sales and marketing automation, email marketing, and CRM software solutions for small businesses. On average, Infusionsoft customers see a 38% increase in leads and up to a 25% uptick in revenue—all while saving 7 hours of work per week by automating manual tasks. Learn more at

Automate to simplify and save time

Infusionsoft enables you to automate your sales follow-up, and other time-intensive tasks needed to manage your business. When you pair your BigCommerce store with Infusionsoft, you'll have access to:

    • Sync customer, product and purchase data into a CRM equipped with marketing automation
    • Automatically trigger timely follow-up emails or sales tasks when a shopper completes a sale, or any other trackable action on your site
    • Send personalized communication based on user activity (email opens, clicks, form submissions, etc.)
    • Automate lead capture and follow-up
    • Run business on-the-go with mobile capabilities

When you automate your business processes, you'll free up time to focus on what's important.

Infusionsoft Integration

The Infusionsoft integration is a web-based service and requires no software downloads or installations. The integration requires an active BigCommerce store and Infusionsoft app with the e-commerce module.

The integration handles the following for you, automatically:

    • Synchronizes BigCommerce products and orders to Infusionsoft
    • Synchronizes customer data to Infusionsoft
    • Applies product tags to each customer, allowing you to automate follow up sequences based on products purchased

Client Reviews (3)

Very Basic Integration 9 months ago by Milan Jara
I have been excited to find out about Infusionsoft but this APP needs to work better. For example, it does not import historical data, it does not import information if a person signed up for a newsletter in the checkout. ( Isn't this the main purpose of InfusionSoft to email people that signed up? ) Bigcommerce blames InfusionSoft and InfusionSoft blames Bigcommerce. So please, when someone responsible for this App reads this review, do something about this. Thank you
Doesn't work 10 months ago by
After signing up, keeps prompting authorisation for bigcommerce to access, keep confirming but results denied.
Documentation about 1 year ago by Geary Morris
I have installed this app and thus far, it is moving contact info & order info from BC into my Infusionsoft app. I would like additional documentation as to how to trigger an API goal (as it states it can do), as well as Action sets within my iSoft app. This App, appears to have "Massive" potential, and as a longtime Infusionsoft & Longtime BigCommerce user, I am extremely excited about this integration.