About the App
Kommunicate is a human+bot hybrid customer support automation platform that provides real-time, proactive, and personalized support for growing businesses. It is one of the best Bigcommerce Chatbot and Live Chat plugins available in the market.
Pricing
Free Trial:
30 days
Upfront Fee:
$0
Recurring Fee:
$40/mo.
Information
Last Updated:
May 26, 2022
This app may not be fully compatible with multi-storefront. Please get in touch with the technical partner for further details.
Documentation:
User GuidePricing
Free Trial:
30 days
Upfront Fee:
$0
Recurring Fee:
$40/mo.
Information
Last Updated:
May 26, 2022
This app may not be fully compatible with multi-storefront. Please get in touch with the technical partner for further details.
Documentation:
User GuideApp Features
Codeless chatbot builder
You create your own custom Big-commerce chatbot and add it to your website without any coding.
Codeless bot integration
You can codeless-ly integrate chatbots from popular platforms such as Dialogflow CS & EX, Amazon lex, IBM Watson, and custom bot.
Chatbot to human handoff
If your chatbot is unable to understand any query then it will be automatically handed over to the available human agent
All in one chatbot platform
You can deploy your chatbots on multiple platforms such as Facebook, WhatsApp, and Line.
Case Studies
Automatically resolving 60% of customer requests at Epic Sports
"By shifting customer requests to Kommunicate chat, we were able to leverage best-of-breed AI technology, in Google's Dialogflow (which seamlessly integrates with Kommunicate). We automated many of the repetitive tasks that our customer service team performs daily," Tom highlighted.
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