- Featured
B2B Edition
Advanced B2B features for enterprise plans.Catalyst
NewCreate stunning, high-performing storefronts that captivate and convert.Feedonomics
Omnichannel feed and data transformation.Multi-Storefront
Manage multiple unique stores from one account.International
Grow your brand across the globe.
- Launch Services
Overview
Chart your path to success with specialized services.Implementation Project Management
Experts to ensure you launch on time and under budget.Solution Architecture
Seasoned advisors to help you best design your store.Data Migration & Optimization
Expertise on a clean and clear path to migrating your data.Enterprise Launch Package
Personal training on how to set up and launch your BigCommerce Store.
Professional Services Blog Series
Get to know our teams and how they support your success in this Q&A series.
The Global B2B Buyer Behavior Report
This in-depth report provides actionable strategies to help you sell more online.
About the App
Upgrade your customer's Post-Purchase Experience and reduce shipping-related inquiries with the LateShipment.com app for BigCommerce.
Take control of your Delivery Experience and delight your customers every step of the order journey with LateShipment.com.
Pricing
Custom Pricing:
$0.07 per shipment tracked/ month
Information
Last Updated:
July 28, 2025
Compatible with:
Multi StorefrontDocumentation:
Installation GuideResources:
Terms of ServicePrivacy PolicyApp Features
Seamless Post Purchase Integration
The LateShipment.com Delivery Experience Management app seamlessly extends the journey of all orders shipped in BigCommerce to the critical post-purchase phase.
By integrating directly with BigCommerce, our app ensures that your customers remain engaged and informed even after their purchase has been completed.
From the moment an order is shipped, our app takes over, providing customers with continuous updates and valuable insights into the status of their delivery.
With this seamless integration, you can effortlessly enhance the customer experience and keep your brand at the forefront of their minds throughout the entire delivery process.
Case Studies
How LA Police Gear Saved $200K In Support Costs By Optimising Post-Purchase Engagement
See how LA Police Gear cut WISMO tickets by 72% and saved $200K annually using LateShipment.com’s BigCommerce integration. Real-time tracking, branded notifications, and proactive issue resolution turned their post-purchase experience into a revenue driver.
LateShipment.com simplifies multi-carrier management for PacknWood
See how PacknWood automated carrier audits and recovered hundreds in shipping refunds using LateShipment.com. With FedEx delay rates at 18% and UPS at 9%, they were losing money—and now automate refund claims, audit invoices, and surface performance insights through BigCommerce integration. Branded tracking and proactive support cut WISMO tickets and boosted engagement.
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