With Live Sales, you can receive texts on your phone and/or email updates when a visitor of interest is browsing your store. You can initiate chats with these visitors right from your computer or mobile devices, close sales and form long-term customer relationships.
Integrate seamlessly with the real-time view of Live Web Insights--on mobile, too!
Take Live Web Insights with you wherever you go. Live Sales gives you the power to monitor and close sales, even when you’re away from a computer. All you need to provide is a mobile phone number.
Instantly know when a visitor of interest is browsing
Easily customize rules to identify customers of interest that you want to be notified about. Our algorithm automatically determines when an interesting customer has entered your store and notifies you by text and/or email.
Initiate chats and close sales
Chat directly with your visitors through a link provided in your text or email, or through the Live Web Insights dashboard. For visitors on mobile phones, you can provide your phone number for direct outreach.
Get detailed real time visitor information
Live Sales is more than just a chat app. Convert casual visitors into paying customers by providing a memorable and personal shopping experience. Review customers quickly through a visitor summary that identifies where the user is from and what pages the user has visited.
View past chat history for any customer
A complete chat history is stored for every visitor across sessions, so you can see what you and your customers have talked about in the past, even if it was months ago.