Live Web Insights by Yahoo

Client Reviews (8)

Description

Live Web Insights is a free real-time visitor tracking tool that lets you see who is in your store at any given moment, what pages they are viewing, which products they are putting in the shopping cart, and more.

Features

Monitor your customer activity in real time

With Live Web Insights, real time information about current site visitors lets you watch your customers browse your website and go from checkout to purchase, all as it happens.

Initiate chats with customers

Increase your conversions and customer satisfaction. With one click, start chatting with any visitor on your site instantly

Get smart, actionable marketing insights

Find out your top keywords, top referring sites, and more. Live Web Insights automatically analyzes your store visit data and summarizes it into clear, simple takeaways so you know what to do next.

See your traffic and revenue split out by channel

Find our where you sales are coming from. See which of your marketing efforts are giving you the best return on investment, with charts that show your traffic and revenue split by channel.

View your store’s historical trends

Understand your traffic and revenue trends over time, your top customers by sales and geographic location, and your store’s growth and seasonality.

Client Reviews (8)

2 weeks waiting and no traffic by The Fun Case
I have opened new store and paid for the traffic. Did not received traffic, did not received support. As you can see on the lexity website, chat does not work. To your e-mail they answer one time per week. It is very bad service!!! I want to call my bank because to get refund I need to wait 3-4 days for the answer...
never works by Edward Mitchell
This software does not work. It works for a few days then nothing. It has stopped this time on 10/29/13 and no more information. I emailed the tech and got a reply that the server was down, that was 3 weeks ago.
Very Useful by Robert
At first Lexity Live was and interesting way to see who is coming and going, but it quickly became a very useful tool. It was particularly useful to find out how many people go in and out of shopping carts, where they come from, and how they navigate around the site. We learned that customers visit categories more often than we thought, and now we are looking into making those pages more user friendly. I don't know if it's possible, but it would be great if we know what items are in their cart...and perhaps the option for a sound when someone enters your store. For a free app, I think most will find it very insightful.
Great Product by Matt http://www.millin.co.nz
Great product, feels voyeuristic seeing what people are doing in real time but so helpful to improving end user experience
Lexity Live is HIGHLY ADDICTIVE by Brandi Coulombe http://duckco.com/
WARNING: Lexity Live is HIGHLY ADDICTIVE. We really get a kick out of the real time analytics. Haven’t tried the chat feature but plan to today. Only downsides are.. (1) You can’t export any information or access any all time reports, but then again GoogleAnalytics is probably better for that. This is more a peek into what’s going on right now. (2) You can’t exclude any IP’s – I wish I could exclude our office and googlebots as I’ve found myself watching myself or a spyder.. doh! If you look at the IP you’ll be able to see which “color” is your session so you can mentally ignore, but I wish there was a way to ignore sessions – even if it was a manual “close out” etc… (3) I like the different colored shapes keeping customer data separate, but I think it would be wayyy cooler if it could take a look at the IP and display the state or country flag or something else. The colors get a little blinding (did I look at that one yet?) after awhile. Gotta give it a 5 star rating though since it’s FREE! Did I mention that? That’s the most bad ace part of the whole thing. LOVE Lexity! Will be trying the $10 Chat and $100 Retargeting this week… (3) I like the different colored shapes keeping customer data separate, but I think it would be wayyy cooler if it could take a look at the IP and display the state or country flag or something else. The colors get a little blinding (did I look at that one yet?) after awhile. Gotta give it a 5 star rating though since it’s FREE! Did I mention that? That’s the most bad ace part of the whole thing. LOVE Lexity! Will be trying the $10 Chat and $100 Retargeting this week…
by Gary Webber http://ukcabinluggage.com
Since uploading Lexity, we have been able to follow who is looking in on our site, what time of day they usually buy and the type of products that gain the most interest. I would highly recommend it if you want a real insight into what your potential customers are looking for
by Jeff
We use this feature everyday. It shows us who is online, what they are viewing and what they are buying - all in real time. It shows your page views and lets you know your site is working from visitors all around the world. A must have great tool and it's free.
We've been using Lexity Live by Wayne
We've been using Lexity Live for a few months now and have been duly impressed. It's easy to set up and the interface to see real-time traffic can be pretty insightful. I've identified pages that need some assistance (missing info, etc.) by peeking in on what's going on in real-time and seeing the path visitors follow -- and that's been helpful.