LivePerson LiveChat + Messaging

LiveEngage is the modern way to talk to visitors whether they’re on your site via desktop or on their mobile devices. Your customers prefer digital communication like chat, messaging, and SMS. With LiveEngage, you can interact with your customers however they want, from one easy-to-use platform.

Benefits for Merchants:

  • Fast and simple setup
  • Connect with prospects and customers in real-time
  • Create and maintain time saving pre-written responses
  • Increase customer satisfaction
  • Make more sales; increase your conversion rates by more than 25%!
  • Out-of-the-box KPI reporting metrics that track engagement performance, agent effectiveness, and real time data on customer satisfaction
  • Protect your consumers' information with enterprise-grade security and stability


  • Deliver the right chat invitation to the right customer at the right time:
    • Display click-to-chat buttons so customers and visitors can request to chat
    • Monitor visitor activity in real time and push proactive chat invitations to high value visitors on important product pages.
  • Make the most of mobile for both you and your customers:
    • Chat with your customers and prospects from any device
    • Have the flexibility to stay connected with your customers on the go, where you are with the LiveEngage mobile app
  • Fully customize aspects of the LiveEngage platform to match your brand's look and feel
  • Real time contextual & analytics reporting:
    • Be empowered to drive and optimize your digital engagement strategy on the fly with real-time and long-term operational KPI's, reports, and dashboards
  • Empower your agents to create meaningful connections and increase efficiency:
    • Handle multiple conversations simultaneously with a workspace that has all the tools needed to increase efficiency
    • Obtain detailed information about the chatter and co-browsing capabilities
  • Protect your consumers' information with enterprise-grade security and stability

From $15/month
Free trial
30 days