ROBIN is a complete, hassle free and easy to use customer service solution - designed and created for eCommerce stores.
We help you deliver better, faster and more personal service. But we also help you discover the business value of customer service by tying all customer service conversations to 3 KPI's: acquisition, retention & efficiency.
Summarized features:
For a closer look at ROBIN go to: http://robinhq.com/bigcommerce
Our customers are never left unanswered with Robin. Live Chat is the best service to add to your website in order to provide the best customer service. Highly recommended!