We spoke to Alex Webster, founder of New Zealand luxury brand Coast, about his experiences with Starshipit and BigCommerce.

"Starshipit has delivered enormous productivity gains while virtually eliminating errors. Moreover, it allows us to deliver a first-class customer experience, which is essential when selling high-value goods: Full integration with our eCommerce platform BigCommerce, and ERP allows orders to be shipped promptly and with full visibility. This transparency improves the overall customer experience and helps to eliminate a large proportion of customer service calls."