Teledini - Customer Engagement Tools

Description

Teledini’s Customer Engagement Tools will help you sell more. These tools have been shown to increase the conversion rate of web visitors into customers by as much as 70%. With the click of a button on your site, a web visitor can communicate instantly with your business via live chat, video+chat or click to talk. For example, a visitor to your e-store can call you directly from within their browser. The call will ring as many employees and devices as you desire, and can be intelligently routed based on rules you create. You don’t need any new equipment. Teledini routes interactions to devices you already have and use everyday.

FREE TRIAL. No Commitment. No Setup Charge. No Monthly Fee.

How much is it worth for a potential customer to instantly connect with your salespeople the moment something on your site sparks their interest? For no upfront or recurring charge, Teledini routes live interactions to the right person at the right time. You only pay for live interactions with purchase-ready customers. Initial pricing is 50 cents per interaction and drops the more you use Teledini. Try the service for FREE. Your first $10.00 of live interactions with prospects are on us.

AgentPortal

We have revolutionized the way you take interactions with the new AgentPortal. This software allows you to:

  • Take chats, calls and video+chats in a singular web portal.
  • See current visitors on your website in real-time.
  • Get valuable information about a web visitor at the moment they engage you.
  • Review past interactions and all the rich data delivered with them.
  • Make FREE domestic outbound calls if you have subscribed to paid services.

Free iPad App

The iPad App is FREE and is available in the Apple App Store. It allows you to:

  • Take chats and calls on your iPad on the go.
  • Get valuable information about a web visitor at the moment they engage you.
  • Review past interactions and all the rich data delivered with them.
  • Turn your iPad into a phone. Make FREE domestic outbound calls if you have subscribed to paid services.

Signup & Configure in Under 20 Minutes

  • Signup is a snap: You simply create your organization and invite users (salespeople or anyone who might interact with customers). [5 minutes] You decide whose phones/devices should ring and complete your routing plan. [5 minutes]
  • Your EngagementWindow is already configured for your site, but you can take a minute to customize it. [3-5 minutes]
  • We generate the code snippet. You can place it on your site or email it from within Teledini to your web developer to do that for you. [2-5 minutes]

Features

Place an EngagementButton on each page, allowing potential customers to contact you right from their browser the instant something on your site sparks their interest. When the button is clicked, the multi-channel EngagementWindow slides out, containing whichever channels you choose to include.

  • Your salespeople can answer the request on any device, whether in or out of the office - they can receive it on a mobile phone, tablet, traditional phone or computer.
  • If answering via their browser or iPad, employees can view rich data that is passed along with the interaction.
  • CLOSE MORE SALES: Instantly connect to store visitors with "Contact Us" buttons on every page of your site.
  • Route interactions from store visitors to multiple salespeople and devices simultaneously.
  • Get intelligence about your store visitors at the moment they reach out to interact.

Channels

Paid Channels: Click to Talk, Click to Chat, Click to Video

Free Channels: Email Feedback, Social Linking, About Us