Technical Operations

The Technical Operations team is responsible for the reliability and performance of the BigCommerce platform. We’re dedicated to providing an innovative, resilient and secure platform that empowers BigCommerce to be the leading ecommerce solution. 

Open positions

Desktop Support Engineer IIIT & Tech Ops
Sydney Office
Site Reliability Engineer IIIT & Tech Ops
Sydney Office
Site Reliability Engineer IIT & Tech Ops
Sydney Office
( MAC ) Desktop Support Engineer IIIT & Tech Ops
Austin Four Points Office
Senior Site Reliability Engineer, Puppet (Infrastructure Team)IT & Tech Ops
Sydney Office
Senior Site Reliability Engineer (Data Platform)IT & Tech Ops
San Francisco Office

Benefits & perks

We empower our employees to think big and do great work by offering a positive work environment and outstanding perks.

  • An amazing company culture that doesn’t just talk values, but lives them
  • Open vacation policy for salaried team members + paid sick time
  • Competitive compensation packages 
  • Fully stocked kitchens and craft beers (don’t worry, we also subsidize gym memberships)
  • Three especially cool offices in Austin, San Francisco and Sydney
  • A free online store to help you live out your entrepreneurial dreams
  • Employee-driven team building activities like paintball, rock climbing, social sports leagues, hackathons, movie nights, etc.
  • Time off for volunteering and employee-driven charity events