Office Manager

San Francisco Office

BigCommerce, named a "Best Place to Work" in San Francisco 2017 is looking for an Office Manager who thrives in a fast-moving environment with a strong understanding of how office operations can impact all employees and visitors.  In this full-time, hourly role, you will work across all levels in the company as a problem solver who brings practical solutions to common inquiries and requests regarding the facility.  This position reports to the Director, Global Real Estate & Facilities.

What You’ll Do

  • Facilitate workstation and office moves
  • Manage badge and Officespace systems - perform regular audits
  • Collaborate with Reception/OEC to ensure front desk coverage
  • Manage lunch and snack programs
  • Coordinate and supervise building and office maintenance, including managing vendor relationships
  • Manage office supplies, including tracking spending
  • Provide direction to day porter (if available)
  • Walk the office regularly and straighten up as needed
  • Ensure empty desks are set up for visitors and properly marked
  • Manage on-boarding & off-boarding employees
  • Develop and manage office safety program
  • Support company and office culture and events (events may occur after normal business hours and/or on weekends which may require your presence before, during and after the event)
  • Manage supply and storage closets
  • Regularly support employees across all levels and all departments within the business???
  • Complete adhoc projects as needed
  • All other duties as assigned

Who You Are

  • Bachelor’s Degree and / or 3+ years relevant office support role
  • Strong computer skills, including GMail, Google Docs, Microsoft Office applications.
  • Demonstratively positive attitude and solution oriented
  • Passionate about customer service with a focus on supporting business objectives
  • Flexible, calm, and pleasant when addressing the unexpected
  • Someone who is organized and is able to get things accomplished in a collaborative manner
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