The Success Squad is our team of ecommerce experts dedicated to helping online merchants become wildly successful. Seriously — that’s all they do!
They hold regular interactive workshops that teach you everything from how to set up your store to the secrets of great SEO. You’ll even have a chance to ask questions and learn from other business owners like you.
Clients who attend these sessions get up and running faster and start selling sooner — and it’s all included in your Bigcommerce account. Giving you the knowledge you need to build your business is one of our company values.
Bigcommerce clients who choose one of our premium plans can schedule one-on-one sessions with the Success Squad to get individual help. It’s like having your own personal, extra wise coach who will help you achieve all your e-commerce goals. Many clients have launched stores 50% faster and more than doubled sales after working with the Success Squad.
Your session can cover a range of topics, including:
For more information on how to get personalized coaching, give us a call at 1-888-699-8911.
When we found Bigcommerce, it was clear we had a true partner on the other end of the phone, sharing in our triumphs and walking us through each critical step of the process. We definitely made the right decision with Bigcommerce — they care for our store just as much as we do.
I've been very pleased with Bigcommerce's Success Squad and what they've done for my store. I've had several training sessions with the team and each time I've learned more about how to run a successful e-commerce store - from creating SKUs to shipping and payment methods to tracking inventory. Now we have a fabulous store for all to see and shop!
I went with Bigcommerce because the platform is so easy to use and their customer support is top notch. I had a few questions on shopping cart functionality and the Success Squad was right there to help me with integration and get me up and running quickly. It's great to know that a real, knowledgeable person is just a phone call away.
It's rare to find a company these days that truly values client service like Bigcommerce. Having zero e-commerce experience before I started this process, I don't think I could've created such an awesome store without the help of Bigcommerce's success squad!
