Get 10% lifetime discount with any Re:amaze plan!
Get Re:amaze with this exclusive BigCommerce offer and receive a lifetime discount of 10% with any paid plan. Sign up (https://www.reamaze.com/?ref=bc10percent) or sign up through the (https://www.bigcommerce.com/apps/reamaze/) and mention this offer to our support team.
Re:amaze is a web based helpdesk and customer messaging platform to help eCommerce store owners support, engage, and convert customers. Designed with your team and customers in mind, Re:amaze provides FOUR crucial support features.
- Re:amaze Inbox is a team shared inbox to manage emails, social media conversations, and SMS/MMS mobile conversations in one place.
- Re:amaze Chat is an integrated and embedded live chat solution to help merchants convert customers faster. Automated customer engagement is included too!
- Re:amaze Live is a built-in dashboard to monitor customers on your storefront, see what they're doing, where they've been, and the ability to send targeted messages.
- Re:amaze FAQ is an embeddable and hosted self-service support center for your storefront so you can educate customers at scale.
Re:amaze also offers other features such as built in multi-store management, CRM, Presence, automated workflows, customer satisfaction satisfaction surveys, and advanced reporting.
Other Benefits of Re:amaze
- Deep BigCommerce integration to help you access customer order data within chats and conversations
- Email integration
- Social media integrations for Facebook, Messenger, Instagram, Twitter
- Mobile SMS/MMS integration
- Simple CRM to manage customer histories and identities
- Custom field collection for live chat and embedded forms
- Automated workflows
- Customer Satisfaction Surveys
- Agent co-browsing
- Customer co-browsing via UpScope
- Internal notes and customer notes
- Canned responses
- Customizable email templates
- 3rd party apps like MailChimp, Klaviyo, ShipStation, Slack, HipChat, Stripe, and Zapier to help you stay connected
- Mobile iOS and Android apps
- And much more…