Get 10% lifetime discount with any Re:amaze plan!

Get Re:amaze with this exclusive BigCommerce offer and receive a lifetime discount of 10% with any paid plan. Sign up here (https://www.reamaze.com/?ref=bc10percent) or sign up through the BigCommerce App Store (https://www.bigcommerce.com/apps/reamaze/) and mention this offer to our support team.

 

Re:amaze is a web based helpdesk and customer messaging platform to help eCommerce store owners support, engage, and convert customers. Designed with your team and customers in mind, Re:amaze provides FOUR crucial support features. 

  1. Re:amaze Inbox is a team shared inbox to manage emails, social media conversations, and SMS/MMS mobile conversations in one place.
  2. Re:amaze Chat is an integrated and embedded live chat solution to help merchants convert customers faster. Automated customer engagement is included too!
  3. Re:amaze Live is a built-in dashboard to monitor customers on your storefront, see what they're doing, where they've been, and the ability to send targeted messages.
  4. Re:amaze FAQ is an embeddable and hosted self-service support center for your storefront so you can educate customers at scale.

Re:amaze also offers other features such as built in multi-store management, CRM, Presence, automated workflows, customer satisfaction satisfaction surveys, and advanced reporting. 

 

Other Benefits of Re:amaze

  • Deep BigCommerce integration to help you access customer order data within chats and conversations
  • Email integration
  • Social media integrations for Facebook, Messenger, Instagram, Twitter
  • Mobile SMS/MMS integration
  • Simple CRM to manage customer histories and identities
  • Custom field collection for live chat and embedded forms
  • Automated workflows
  • Customer Satisfaction Surveys
  • Agent co-browsing
  • Customer co-browsing via UpScope
  • Internal notes and customer notes
  • Canned responses
  • Customizable email templates
  • 3rd party apps like MailChimp, Klaviyo, ShipStation, Slack, HipChat, Stripe, and Zapier to help you stay connected
  • Mobile iOS and Android apps
  • And much more…