Every 5 minutes, the system pulls all the new orders from BigCommerce. Corresponding accounts, contacts & order line items (including products) are retrieved. Accounts, contacts, opportunities (for SFDC) and sales orders are updated in your target CRM & ERP apps. Order line items are added with product details. Any changes to individual products in BigCommerce are also updated in target app. Incomplete orders (Abandoned carts) appear as Quotes/Open Opportunities in CRM. Abandoned cart live URLs are inserted under contacts in email marketing platforms for automated capture of lost sales. Specific connector workflow and other details available at https://www.aquaapi.io/connectors.html
14 day unlimited free trial
Rate plans start from USD 15.00 per month
Setup takes just minutes.
We don't store any of your BigCommerce or target app transactional data on our servers. API Authorization tokens are only stored to run the process. All our servers and databases are hosted in Amazon Cloud and has multiple levels of security and fail-over mechanisms.
For Zoho CRM, product and order sync (to invoice) needs Zoho Professional, Enterprise or CRM Plus. Zoho One is supported.
For Salesforce CRM, Enterprise, Performance or Unlimited edition can only be connected and hence supported. Contact, Group or Professional Salesforce editions don't have API access enabled and hence can't be connected to BigCommerce through any connector.
Zoho Inventory free version is not supported
Real Time Sync
Our connectors run every 5 mins and syncs data continuously through the day. You can act on the opportunities and customer additions as they happen through the day.
Connector checks for existing records in CRM system before inserting any new data. Existing accounts/contacts/products are updated, if already present. No duplicates are created.
Support for Guest checkout
All guest checkouts are appropriately mapped into CRM by pulling data from customer billing info. You get a customer centric view even for customers not creating an account in BigCommerce.
We specialize in creating and running custom connectors within the platform. We can add custom field mappings, if required for your needs.
Historical Data Migration
We do high volume (running in 10s of thousand of orders) historical transfers to sync earlier data and bring CRM system up to date.