BigCommerce wants to help you better understand how we collect, use, protect, and share your personal data. This Privacy Policy is designed to help you understand your privacy choices when you visit our site, use our mobile app or any of our services. It does not apply to other websites or services that we do not control, including websites or services of other BigCommerce users.
This Privacy Policy is incorporated into, and forms an integral part of, the BigCommerce Terms of Service. Capitalized terms have the meanings ascribed them in the Definitions section or our Terms of Service. Please note that our services may vary by region.
We encourage you to read this Privacy Policy carefully and take the time to get to know our practices. If you have questions about this Privacy Policy or our privacy practices, please contact us at privacy@bigcommerce.com.
privacy@bigcommerce.com or the Controller:
or
BigCommerce, Inc.,
11305 Four Points
Austin, TX 78726
Attention: Legal Department
or our Article 27 EU Representative:
BigCommerce Software Ireland Ltd.
32 Merrion Street Upper
Dublin 2
D02KW80, Ireland
BigCommerce will respond to any such inquiries or complaints without undue delay and in accordance with applicable law. If BigCommerce fails to respond or its response is insufficient or does not address the concern, BigCommerce has registered with the Association of National Advertisers (ANA) to provide independent third party dispute resolution at no cost to the complaining party. To contact ANA and/or learn more about the company’s dispute resolution services, including instructions for submitting a complaint, please visit https://thedma.org/resources/c.... Complaining parties may also, in absence of a resolution by BigCommerce and ANA, seek to engage in binding arbitration through the Privacy Shield Panel.
ANA Contact Information:
ANA
Attn: Privacy Shield
225 Reinekers Lane, Suite 325
Alexandria, Virginia 22314
BigCommerce also commits to periodically reviewing and verifying the accuracy of this Privacy Policy and the company’s compliance with the Privacy Shield Principles, and remedying issues identified. All employees of BigCommerce that have access to Personal Data covered by this Privacy Policy are responsible for conducting themselves in accordance with this Privacy Policy. Failure of a BigCommerce employee to comply with this Privacy Policy may result in disciplinary action. BigCommerce is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC).