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BigCommerce recognizes and supports the protection of intellectual property, and we request that our merchants do the same. It is our policy to quickly respond to clear notices of alleged copyright infringement, which may result in removing or disabling the infringing material and/or terminating the alleged infringing user’s account(s).

Report Copyright Infringement

Please use the form below to report content on a site hosted by BigCommerce that you believe to be violating or infringing upon your copyright. We suggest contacting an attorney if you are unsure if your material is protected by copyright law.

Contact Information

Your contact information may be shared with the person who posted content that you are reporting. You may prefer to provide your business or professional contact information.

If you prefer not to use our online form, you may provide the information requested via email to or mail all written communication to the following address:

Legal Department BigCommerce, Inc. 11305 Four Points Drive Building II, Third Floor Austin, TX 78726 USA

For your request to be considered, please include your physical signature along with a statement attesting that the information you provided is accurate, and under penalty of perjury, that you are the owner or are authorized to act on behalf of the owner of the exclusive right that is allegedly being infringed upon. Please note that you could be liable for damages (including costs and attorney’s fees) if you materially misrepresent that material is infringing on your copyright(s). If you are unsure if you are the proper intellectual property holder or if your material is protected by intellectual property and copyright law, we suggest that you first contact an attorney.