Hundreds of features for your e-commerce site.

Bigcommerce is much more than a shopping cart — we include marketing, SEO, design and more.

Bigcommerce comes with everything you need to build and grow an online business. Unlike other e-commerce solutions, we don’t nickel and dime you for features like SEO, marketing tools, analytics, product reviews and coupons. They’re all included from the start.

Here are all the features you get with a Bigcommerce store.

Store Design

  • Theme Store with 100+ free and premium design templates
  • Responsuve design themes
  • Multi-level category flyout menus
  • Integrate your existing design
  • HTML and CSS editable in browser
  • HTML and CSS editable via WebDAV
  • Static website text editable using your mouse
  • Email templates editable from control panel
  • Works in all popular web browsers
  • Web-based control panel
  • Template comparison (diff) tool
  • Homepage carousel builder to easily highlight products and promotions
  • Standard or theme-specific social media icons

Help & Support

Hosting & Security

  • Level 1 certified PCI compliant
  • Enterprise-grade network architecture
  • Over 1,000 Gbps of connectivity
  • SAS 70 Type II certified data center
  • Content delivery network for lightning-fast loading speeds
  • Three distinct and redundant networks
  • Hacker-deterrent security provisioning
  • Biometric security system with badge access
  • TDigital security video surveillance
  • Multiple public peers
  • Shared SSL certificate
  • The ability to buy your own SSL certificate

Images & Photos

  • Upload as many photos as you want (up to plan limits)
  • Add photos from your computer or a website
  • Homepage carousel highlights your product images
  • Automatically generated image listing for product pages
  • Photo thumbnails on product pages
  • SuperZoom instant photo zooming
  • Thumbnail photos created automatically
  • Upload dozens of images at once
  • Image manager
  • Popup/lightbox window for large images
  • Per-image alt text and description for SEO
  • Photos shareable between products

Orders & Checkout

  • Abandoned Cart Saver (Gold plans and above)
  • InstantAdd suggestive cart popup
  • Single page checkout
  • Support for pre-orders
  • Order archiving
  • Minimum and maximum product quantities
  • Basic shipping quote estimates
  • Guest checkout option
  • Refunds and store credits
  • Custom checkout form fields
  • Delivery/event dates
  • Order tracking links sent automatically via email
  • Order confirmation emails
  • Terms agreemnt
  • Multiple items can be added to cart
  • Order shipments
  • Order messaging system
  • Saved order data for quick re-orders
  • Maintenance mode
  • Support for custom starting order numbers
  • A mobile app that lets you manage and process orders on the go — available on Apple and Android devices

Product Options & Bundling

  • Products options: sizes, colors, configurations, etc.
  • Unlimited options for each product
  • Option field types: checkbox, date picker, file upload, text field, multiline text field, number field, product list, color swatch, texture swatch, and rectangle
  • Product bundles with item-level inventory automation and custom rules
  • Options don't count towards product limit
  • Rules to adjust price, weight, photo and stock, eg charging extra for larger sizes
  • Product option sets
  • Option assignment to multiple products
  • Addition, subtraction or fixed price for each option
  • Addition, subtraction or fixed weight for each option
  • Unique SKUs for each product option
  • Unique images for each product option
  • Stock on hand for each product option
  • Low stock level for each option
  • Configurable display order for product options
  • Inventory tracking per option
  • Option filtering
  • Out-of-stock settings at the option level
  • Bulk update of option values per product via CSV
  • Paging for product option editing
  • Specific options can be disabled for purchase
  • Option selection requirement before purchasing
  • Re-order function preserves product options
  • Options displayed with order and on invoice
  • Option set-level price rules
  • Option set-level weight rules
  • Option set-level availability rules
  • Bulk application of option set to multiple products

Tax Rates & Settings

  • The most flexible tax system available
  • Full support for geographic tax zones
  • Multiple classes
  • State-based tax zones
  • Country-based tax zones
  • Unlimited tax rates & zones
  • Prices inc/ex tax
  • Flat tax option
  • Tax class display in store
  • Tax shown on invoices, etc.
  • Flexible tax rules and flow
  • Sales tax report by date
  • Support for selling locally, nationally or internationally

Configurable Fields

  • Collect additional product info
  • Text, file and checkbox field types
  • Dropdown field types
  • Fields display on product page
  • Fields display on invoice
  • Upload file formats can be restricted
  • Fields shown with order for processing
  • Unlimited number of fields supported
  • Required fields

CMS

  • Full content management system functionality
  • 100% browser based
  • Webpage publishing
  • Easy-to-use WYSIWYG editor
  • Page dropdown/popout menus
  • SEO-friendly pages
  • Category restriction by customer group
  • Content publishable from RSS
  • Contact forms (responses sent via email)
  • Category reassignment for products when deleting categories
  • News items
  • Built-in blog
  • Treeview category management
  • Drag and drop category assignment
  • Banners and promotions

Import/Export Options

  • Bulk export/re-import for thousands of items
  • Imported products review for quality control
  • Easy importation of existing products
  • Two-way sync with Intuit QuickBooks through Webgility eCC
  • Extremely flexible import system
  • Product export to CSV/XML
  • Order export to Shipworks
  • Export to MYOB, Peachtree
  • One-way sync with StoneEdge

SEO

  • Custom product URLs
  • Custom category URLs
  • Custom web page URLs
  • Custom news item URLs
  • Custom-defined URL formats
  • Bulk update for URLs
  • Automatic 301 redirects
  • Redirect non WWW to WWW
  • Redirect WWW to non WWW
  • HTML easily parsed by search spiders
  • Robots.txt file editable in control panel
  • Correct use of robots.txt file
  • PageRank not passed to irrelevant pages
  • 301 redirect links creation
  • Per-page optimization (title, meta, etc.)
  • Default page title and meta details
  • Page title and meta details per product
  • Page title and meta details per page
  • Page title and meta details per category
  • Automatically generated HTML sitemap
  • XML sitemap for Google Webmaster Tools
  • Built-in blog
  • SEO-friendly title tags
  • SEO-friendly product links
  • SEO-friendly category links
  • SEO-friendly brand links
  • SEO-friendly search links
  • SEO-friendly page links
  • SEO-friendly news links
  • SEO-friendly link toggling for major pages
  • Tableless store designs
  • Custom product image alt text
  • New search engine optimization added regularly
  • Correct use of NOFOLLOW attribute
  • Lightweight HTML, separate from CSS
  • HTML and CSS templates
  • Access to modify HTML & CSS

Delivery/Event Dates

  • Date-based events support for selling tickets to concerts, conferences, etc.
  • Delivery dates support for selling flowers, baked goods, etc.
  • Date range limitations configurable per product
  • Customizable date field name
  • Orders filterable by delivery/event date
  • Orders exportable by delivery/event date
  • Support for controlling number of tickets available for purchase
  • Delivery confirmation of purchase via email
  • Date selection required or optional
  • Date selected shown along with order details
  • Date selected shown on invoice

Products & Merchandising

  • Support for selling physical products, digital goods, and services
  • Product options (size, color, etc.)
  • Homepage carousel builder lets you easily highlight products
  • Minimum and maximum product quantities
  • Custom fields (i.e., text to print on a t-shirt)
  • Bin picking number per product/SKU which appears on packing slip
  • Bulk discount quantity pricing
  • Gift wrapping options
  • "Catalog only" mode
  • Photo editing through Pixlr.com
  • "Call for pricing" option
  • Subcategories
  • Importation of products, images, options, etc.
  • Bulk export/re-import
  • Support for brands/manufacturers
  • Unlimited categories
  • Per-product SKUs or custom codes
  • Per-option SKUs or custom codes
  • Full WYSIWYG editor for descriptions
  • Embed videos in product descriptions
  • Per-product YouTube video gallery
  • Editable product description HTML
  • Cut/copy/paste support in WYSIWYG editor
  • Per-product gift wrapping
  • Live shipping quotes
  • Product reviews & comments
  • Built-in spam prevention for product reviews
  • IntenseDebate comment/reviews integration
  • Disqus comment/reviews integration
  • Specify cost price
  • Recommended retail price
  • Sale pricing
  • Taxable and non-taxable products
  • Per-product purchasing disablement
  • Live shipping quotes
  • Free shipping on a per-product basis

In-Store Merchandising

  • Full product catalog
  • Online checkout system
  • "Call for pricing" option
  • One click add to cart
  • Optimized usability
  • Product comparisons
  • Order status updates
  • Live order tracking
  • Email/print invoices
  • Customer address book
  • Private wish lists
  • Public wish lists
  • Order messaging system
  • Related products
  • Suggestive cart
  • "You may also like"

Analytics

  • 20+ performance reports
  • Daily conversion rate
  • Top 20 customers
  • Bestselling products
  • Storage reports
  • Transfer reports
  • Sales tax report by date
  • Popular products
  • Inventory report
  • Customers by date
  • Revenue per customer
  • Search keywords with results
  • Search keywords without results
  • Best performing keywords
  • Worst performing keywords
  • Search term corrections

Customers & Groups

  • Flexible customer groups
  • Customer group discounts
  • Default group for new customers
  • Support for moving customers between groups
  • Category level discounts
  • Product level discounts
  • Storewide group discounts
  • Customers filterable by group
  • Up to 100 customers exportable by group
  • Unlimited customer groups
  • Individual entering of new customer details
  • CSV import of customers

Inventory Management

  • Out-of-stock settings for products and options
  • Low stock notifications via email
  • Low stock displayed on product pages

Returns System (RMA)

  • Complete returns system
  • Refund, swap or store credit
  • Customizable return reasons
  • Customizable return actions
  • Supports return of specific items from an order
  • Status updates sent to customer via email
  • Returns requested from "My Account" page
  • Support for limiting staff access to view/process returns
  • The ability to disable returns
  • Email notification for new returns
  • Complete audit log of all return requests

Marketing & Promotions

  • Abandoned Cart Saver (Gold plans and above)
  • Integration with Olark live chat
  • Free shipping coupon codes
  • Coupon usage limitable by location and/or shipping method
  • Coupons limitable to specific number of uses
  • Free shipping eligibility displayed on product pages
  • eBay integrationfor selling/auctioning products
  • Trackable coupon codes
  • Integration with popular shopping comparison sites
  • Integration with MailChimp
  • Homepage carousel builder to easily highlight products and promotions
  • Coupon expiry date
  • Coupon limited uses
  • Google Analytics integration
  • Bulk discounts per product
  • Gift certificates
  • Gift certificates editable in WYSIWYG editor
  • Online certificate use
  • Promotional banners
  • Discount rules system
  • Promotions: buy one get one free, free shipping over $x, $x off orders over $y, etc.
  • "Customers who viewed this product also viewed" panel
  • Newsletter subscriptions
  • Affiliate tracking codes supported
  • RSS feeds
  • Google AdWords export
  • Yahoo Search Marketing export
  • Popular products list
  • New products list
  • Top sellers list
  • Quick search popup box
  • "Did you mean?" functionality
  • Integration with any live chat software

Email Marketing

Social Media Marketing

  • Facebook storefront via SocialShop 2
  • Facebook "Like" buttons on product pages
  • Facebook OpenGraph meta support
  • IntenseDebate comment/reviews integration and sharing on Facebook/Twitter
  • Disqus comment/reviews integration and sharing on Facebook/Twitter
  • AddThis button for sharing to popular social media sites
  • Standard or theme-specific social media icons

Shopping Comparison Engines

  • Built-in integration with popular shopping comparison sites
  • Product export to MySimon
  • Product export to NexTag
  • Product export to PriceGrabber
  • Product export to Shopping.com
  • Product export to Google Shopping

Mobile Commerce

  • Mobile selling on all popular devices
  • iPad-native shopping experience
  • iPhone-optimized mobile experience
  • Android-optimized mobile experience
  • Palm Pre-optimized mobile experience
  • Blackberry-optimized mobile experience
  • Support for PayPal Express Mobile

Sell on eBay

  • Manage eBay product listings from Bigcommerce
  • Fast and easy listing to eBay
  • Reusable eBay listing templates
  • Per-product auction or BIN listings
  • Custom shipping and taxes for eBay listings
  • Custom price variances for eBay listings
  • Live listings viewable from Bigcommerce
  • Automatic order creation in Bigcommerce when auction is won or BIN is purchased
  • Fulfillment of eBay orders directly from Bigcommerce
  • Order filtering
  • eBay auctions & BINs tied into store inventory
  • Automatic inventory reduction for orders
  • No limit on number of eBay listings
  • Per-staff permission for adding/editing listings

Payments & Shipping

  • Accept credit cards online
  • Support for 60+ payment gateways, including PayPal
  • Support for secure checkout
  • UPS, USPS and FedEx address label printing via Shipworks integration
  • Support for "offline" payments like COD, pay in store, pay by check, etc.
  • Support for phone orders
  • Multiple currencies supported
  • Regular conversion rate updates
  • Location auto-detection for currency
  • Real-time shipping quotes for UPS, USPS, FedEx, Aus Post, etc.
  • Customizable shipping rates
  • Shipping methods limitable by country
  • Shipping methods limitable by state
  • Shipping methods limitable by ZIP code
  • Various free shipping options
  • Handling cost support

RESTful API

  • JSON and XML responses
  • Standards compliant
  • Push/pull data capability
  • Basic authentication
  • 3rd-party integration
  • Desktop, mobile and web apps
  • Webhooks let apps communicate with stores in real time

Multi-Currency Support

  • Robust multi-currency support
  • Live, automatically updated exchange rates
  • Automatic visitor currency detection
  • Custom exchange rates if required
  • Default currency
  • Per-currency symbol, decimal places, etc.

Dropshipping & Warehouse

In-Store Search

  • Search suggest
  • "Did you mean?" suggestions
  • Related searches list
  • Advanced search options
  • Filtering by price
  • Filtering by free shipping
  • Shopping by brand
  • Shopping by price

Miscellaneous

  • Support for adding/editing your own DNS records
  • Up to 100 orders per page selectable in admin
  • Up to 100 products per page selectable in admin
  • Up to 100 customers per page selectable in admin
  • Minimum password strength indicator
  • Automatic admin logout after 15 minutes
  • Admin passwords hashed and salted
  • Inactivity prompt dialog and automatic logout without page redirect