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Updates to Data Collection Settings
Updates to Data Collection Settings
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In an effort to expand merchants’ ability to comply with applicable privacy regulations (such as GDPR) while maintaining visibility into their shoppers’ behavior, this week we are rolling out updates that give merchants additional control over how their security and privacy settings work.
Changes
We will be renaming the Analytics for my business setting to Collect data for my business in your control panel’s Security & Privacy settings.
Previously, this setting only had two states: “on” or “off”. Now, there are additional options for the “on” setting:
On with no limits to data collected — This is the default for new stores. Data is collected, and events and analytics are available in your BigCommerce control panel.
On with strict limits to data collected — Cookie consent tracking must be enabled to use this option. When selected, and cookie consent is not granted by the shopper, the only data collected is for order_created and order_updated events.
Existing stores
Existing stores that have Analytics for my business already turned on will be moved to a setting called On with moderate limits to data collected (Legacy). This is a temporary setting that represents the current behavior of Analytics for my business and will be deprecated later this year.
You will see a message in your control panel notifying you of the change and asking you to switch to another setting by October 20, 2025 (either “no limits”, “strict limits”, or “off”). If your store has not switched from “moderate limits” to another setting by the deadline:
Stores with cookie consent enabled will be automatically set to “strict limits”.
Stores with cookie consent disabled will be automatically set to “no limits”.
Existing stores that have Analytics for my business disabled are unaffected and do not need to take action.
The final word
We know managing regulatory compliance while still tracking and analyzing customer activity is important to merchants, and are hopeful merchants will find this additional flexibility for data collection helpful. See our documentation in the Help Center to learn more about all of BigCommerce’s security and privacy settings.
