- 100 Products
- 1 GB Storage
- No Transaction Fees
- Unlimited Bandwidth
- $100 Google AdWords
- Single Click Apps™
- Bigcommerce University
Got high bandwidth demands, high volume API calls, multiple stores or priority support needs? Bigcommerce has you covered — we'll scope a plan that's tailored to your needs.
We don't penalize you for success by whacking you with a fee every time you make a sale. We also don't hide fees in the fine print.
Other companies reward their support people for "call volume" and short "talk times." We don't. Our people are judged on only one factor — client satisfaction — no matter how long or short a call has to be to solve an issue.
Our clients sell everything from $1 items to $700,000 construction equipment — and everything in between. No matter what you sell, you can sell more with Bigcommerce.
No! We don't charge transaction fees for your Bigcommerce store.
You sure can! Import customers, products, images and variations into your Bigcommerce store from a standard CSV file. Most shopping carts support exporting in this format, and you can watch a video on our support page to see how easy it is to import into Bigcommerce.
Yes, we offer a fully functional 15-day free trial, during which you can test drive Bigcommerce to see if it's right for you. You don't need a credit card to sign up; there's no obligation and no risk. Try Bigcommerce free.
You bet. The security and uptime of your store is our #1 priority. We protect your site and data with the same military-grade security and encryption that the big banks use, and we have a 99.99% average uptime.
We accept all major credit cards, including Visa, Mastercard, American Express and JCB.
You can. If you haven’t purchased a domain name, just choose a plan above to buy one through us. If you already have a domain name, we’ll help you set it up to use with your Bigcommerce site.
We do recommend purchasing your own SSL certificate (which you can do on the next step), however we provide a free shared SSL certificate for all plans.
Storage space over your monthly allowance is charged at 10¢ per megabyte. For example, using 50 MB of storage over your allocated allowance means you would be charged $5.00 (50 MB x $0.10).
We’d love you to! Upgrading is quick and easy: just log in to your store's control panel and click the billing menu at the top right of the screen, then choose the upgrade link. You can then select your new plan.
Indeed! And the best part is that when you upgrade, all of your data (products, orders, customers, etc.) will remain intact. The upgrade process is automatic and painless — we promise!
In order to keep our prices as low as possible and give you the best value, we don't accept coupon or discount codes.
Never. Payments are made month by month, and you can cancel at any time. If you do, we will stop billing you immediately. We're all about choice — if you don't like Bigcommerce, we won't force you to stay.
We don't offer refunds, but we do offer a fully-functional 15-day free trial which you can use to see if Bigcommerce is right for you. Try Bigcommerce free.
Yes, you can use a subdomain with your Bigcommerce store. Just choose a plan above and you'll be asked how you want to set up your domain name.
We do. You can purchase an SSL certificate from the Tools -> SSL Certificate menu in your store's control panel.
You can install an SSL certificate from a third party from the Tools > SSL Certificate menu in your store's control panel.
Not only does Bigcommerce have one of the best support teams in the industry, but we also offer the Success Squad. Think of them as personal e-commerce coaches here to help you achieve your goals! Learn more about the Success Squad.
It's up to you. A merchant account allows you to accept credit cards from your store and get paid directly into your checking account. If you don't have a merchant account, we can provide you with one. Or you can use one of our 50+ payment providers, including PayPal and Google Checkout. A lot of our clients start with PayPal or Google Checkout and then move to their own merchant account (which integrates with Bigcommerce in three clicks from your store's control panel) after their store has been live for a few months.
There’s a solid chance it does, because we support more than 50 payment gateways.
Your store includes unlimited email accounts. Isn’t that nice? You can create them from the Tools -> Email Accounts menu in your store's control panel.
Glad you asked! Bigcommerce integrates with hundreds of applications, including order management, accounting, analytics and affiliate tracking software. Check out all of our apps.
Our office is open from 8:30am to 6pm CST Monday to Friday and 9am to 2pm CST on Saturday. We also have people staffing our email support 24/7, so please feel free to email firstname.lastname@example.org and we'll be happy to help!