About the App

Agentz

Answer Customer Questions in Seconds

Convert more visitors into high-spend buyers using AI. Agentz proactively engages with your online visitors, answers questions in any language, and guides them through product discovery, helping them make faster, better purchase decisions. Drive more sales, reduce customer service costs while providing a better experience, and achieve guaranteed ROI.

Setting up your Agentz AI Assistant and integrating with your BigCommerce platform takes mere minutes. Your AI automatically trains itself on your website data including all product information. Enhance your AI capabilities by uploading documents containing additional product information or customer service FAQs.

Expand your reach by engaging with customers on your website and other channels including social media, calls & SMS. Customers will be able to communicate with your business, 24/7, whether they need product help or support. Each conversation is conveniently captured in our multi-channel Unified Inbox so that you never miss a customer.Features

Features

Easy Setup

Wizard-driven setup is completed in minutes. Just add our simple, no-code pixel to your website to launch. Integrate with Facebook and Instagram Messenger using your page credentials..

Online AI Assistant

The Agentz AI Assistant attends and guides customers on your website, Facebook, and Instagram. It engages users with pre-built conversation flows, allows customers to ask product questions, and answers routine support questions. Within the Agentz AI Assistant, you can showcase your products further using pictures, videos, and reviews. You can also receive messages, send email and text alerts, and customize the menu, header, and branding.

Missed Call Handling

Do you take inbound calls? Respond to missed calls instantly with an SMS message, capture voice mail and view all customer activity in your Inbox.

SMS AI Assistant

Seamlessly convert missed calls to an automated SMS conversation. Capture all conversations in your Inbox.

SMS Connect Now

Launch the Connect Now widget anywhere on your website or other digital property to initiate SMS conversations anywhere, anytime.

Webform Submission Responses

Automatically respond to your webform submissions in real-time. Capture any conversation history in your CRM.

Custom Conversation Flows & Lead Form Capture

Need deeper conversation customization? Create your own custom conversation flows directing customers to specific purchase paths or lead capture forms.

Jump-In Live Help

Live website activity monitoring with integrated live help capability. This allows you to immediately inform staff of incoming inquiries via text and email. In addition, you can use two-way texting when using the SMS AI Assistant.

Training Your AI Assistant

Our AI scans your website to train your AI Assistant plus add your own unlimited custom Q&A. Upload DOC, PDF or TXT files to further train your AI Assistant on your product catalog and offerings.

AI Response Controls

Select between ChatGPT 3.5 or 4.0. Control whether you want your AI Assistant to respond to customer inquiries using your own custom Q&A, your website content, document uploads, generative AI or all of the above.

Unified Inbox and CRM

The Unified Inbox manages communication from multiple channels and offers the ability to reply from your desktop or mobile Agentz app. Basic CRM capabilities are included to help you track and manage leads and customers, and allows you to view online conversations and history. The dashboard tracks your performance and contains pre-written responses to increase your productivity when responding.

Pricing

Agentz offers three pricing plans including a 14-day free trial for their Starter plan. All plans have significant discounts off of their normal retail rates. All plans are billed monthly.

14-DAY FREE TRIAL - Trial plan

Test drive Agentz with a 14-day free trial of our Starter Plan. Subscribe to any plan afterwards.

ChatGPT-powered AI Assistant for websites

  • 2 Users

  • Message Credits: 1000; extra 1000 credits for $10

  • Channels: Website or landing pages

  • 100 Autoscan website pages to train your AI

  • 5 Document uploads (DOC, PDF, TXT) to train your AI

  • Generative AI: ChatGPT 3.5

Features

  • AI-powered chatbot

  • Wizard-driven setup in minutes

  • Simple no-code pixel installation

  • Schedule appointments, take messages, and callback requests

  • Customizable menu, header, and branding

  • Pre-built conversation flows

  • Ability to create custom Q&A

  • Access to pre-trained knowledgebase in many industries

  • Showcase your work using pictures, videos and reviews

  • Human-powered "jump in" live chat

  • Business & consumer notifications by email and SMS (one-way)

  • Light CRM with universal Inbox

  • Canned responses from Inbox

  • Performance dashboard

STARTER - $29

ChatGPT-powered AI Assistant for websites

  • 2 Users

  • Message Credits: 1000; extra 1000 credits for $10

  • Channels: Website or landing pages

  • 100 Autoscan website pages to train your AI

  • 5 Document uploads (DOC, PDF, TXT) to train your AI

  • Generative AI: ChatGPT 3.5

Features

  • AI-powered chatbot

  • Wizard-driven setup in minutes

  • Simple no-code pixel installation

  • Schedule appointments, take messages, and callback requests

  • Customizable menu, header, and branding

  • Pre-built conversation flows

  • Ability to create custom Q&A

  • Access to pre-trained knowledgebase in many industries

  • Showcase your work using pictures, videos and reviews

  • Human-powered "jump in" live chat

  • Business & consumer notifications by email and SMS (one-way)

  • Light CRM with universal Inbox

  • Canned responses from Inbox

  • Performance dashboard

ESSENTIALS - $99

ChatGPT-powered AI Assistant for websites, calls, and SMS. Includes everything in Starter PLUS:

  • 5 Users

  • 1 Dedicated phone number for SMS messages*

  • Message Credits: 2500; extra 1000 credits for $10

  • Channels: Website or landing pages, calls, SMS

  • 1000 Autoscan website pages to train your AI

  • 10 Document uploads (DOC, PDF, TXT) to train your AI

  • Generative AI: ChatGPT 3.5 or ChatGPT 4.0

Additional Features

  • Missed call handling*

  • Automated SMS conversations*

  • Two-way live SMS conversations

  • Live view - monitor users as they engage on your website and "jump in" live

PRO - $149

Our most robust ChatGPT-powered AI Assistant. Includes everything in Essentials PLUS:

  • 10 Users

  • Message Credits: 5000; extra 1000 credits for $10

  • Channels: Website or landing pages, Calls, SMS,, Facebook and Instagram Messenger

  • Channels: Automatic SMS responses to webform submissions and other actions on websites and landing pages

  • 2000 Autoscan website pages to train your AI

  • 50 Document uploads (DOC, PDF, TXT) to train your AI

  • Generative AI: ChatGPT 3.5 or ChatGPT 4.0

Additional Features:

  • Custom conversation flows and lead capture forms

  • Automatic SMS responses to webform submissions on any website or landing page

  • Connect Now SMS conversation launcher

  • QR codes pointing to SMS*, website, phone call, or email experience

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Pricing

Free Trial:

14 days

Upfront Fee:

$0

Recurring Fee:

$29/mo.

Information

Last Updated:

July 9, 2024

This app may not be fully compatible with multi-storefront. Please get in touch with the technical partner for further details.

Documentation:

Installation Guide
Contact Partner

Pricing

Free Trial:

14 days

Upfront Fee:

$0

Recurring Fee:

$29/mo.

Information

Last Updated:

July 9, 2024

This app may not be fully compatible with multi-storefront. Please get in touch with the technical partner for further details.

Documentation:

Installation Guide
Contact Partner

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