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Hundreds of thousands of packages are being shipped throughout the world on a daily basis. Because of this, it is becoming more common for packages to become lost, damaged or stolen in transit. As a merchant, a significant amount of time and money is spent communicating with customers and coordinating replacement shipments.
Simple. Install the app and an option will be automatically added at checkout prompting customers to add shipping protection for only $0.98 (if the order total is greater than $100, the price becomes 1.2% of the order total). After their order is placed, they will receive an email from Guardia One with instructions in the event their package is lost, damaged, or stolen. If one of these events occurs, a Guardia One agent will then coordinate with the customer and will place a replacement order on their behalf, all within a guaranteed 24-hour timeframe.
Once installed, launch the app to automatically add the feature to your website. Here, you will have access to a detailed dashboard which will show you the number of orders protected as well as the total revenue which has been protected.
With a guaranteed 24-hour response time, customers communicate directly with us and we help them every step of the way.
Gives customers a new level of trust towards your store. This can increase conversion as well as help avoid cart abandonment.
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