500 percent international growth, customer satisfaction booms with Zonos
With Special Reserve Games' (SRG) massive following for their collectible video game art releases, they are no stranger to international selling and the pitfalls that come with it. Navigating the complexities of cross-border selling, such as trade laws, duty and tax calculations, and customer complaints, was starting to become a nightmare for SRG.
They found the Zonos Duty & Tax app for BigCommerce, enabling SRG to calculate landed costs and allow customers to prepay duties, taxes, and fees in their localized currency, all of which saved SRG money and eliminated international customer complaints.