How to Write and Promote a Return Policy Customers Love (Includes Example Refund Policies From Real Ecommerce Businesses)

Sarah Chambers is a serial customer experience leader, most recently with Kayako as Director of Support. Currently, she's the founder and manager of Supported Content, a B2B content agency that's dedicated to creating helpful content for the best companies in the world. When not writing, she's climbing in Turkey, snowboarding in Austria and eating all the cheese she can get her hands on.