70+

Discounting capabilities

With more than 70 native discount options available out-of-the-box for all plan types, BigCommerce offers some of the most advanced promotions tools of any ecommerce platform.

0

Unexpected Fees

Volusion charges extra for each month for bandwidth, gateway, transaction, statement and PCI compliance plus unexpected fees for accepting credit cards. BigCommerce never charges for bandwidth, the size of your catalog or any extra transaction fees.

24/7

Unrestricted Support

BigCommerce offers US-based, 24/7 support by email, chat and phone for all plan types. We get merchants back to selling faster with average hold times under two minutes and 90% of issues resolved in a single call.

I wish I had switched sooner. I absolutely would not have broken $1 million on Volusion. I was paying a developer $3,000 to $4,000 just to maintain my site and keep it running. And with 60% of my traffic mobile, Volusion didn’t even have a mobile-responsive option. My customers couldn’t checkout on mobile.

— Tyler “Sully” Sullivan, Founder, BombTech Golf

We used to see less than 1% mobile conversion on Volusion — and on BigCommerce we’re above 10%. Our sales overall have increased 55% after switching because of the look and feel of the site and its functionality.

— Rita Shelley, Director of Marketing, SISU Guard

When I started my company in 2014, I knew one thing for sure: I was never going back to Volusion. The subscription pricing was astronomical and I was paying all this money without the benefit of customer support. Thanks in part to the BigCommerce support team, my business has grown 374% in the last two years.

— Suzanne Moore, Founder, So Suzy Stamps