SearchSpring not only provides advanced search with relevant category navigation, but also provides a learning system that gets smarter and more relevant as your customers use your site. On average, at least 15% of your site visitors use search. These are motivated buyers with a goal in mind, to purchase a product. 15% may not sound like a large impact, but that 15% can account for at least 50% or more of your total revenue. Without an adequate search solution, these consumers will quickly abandon your site in favor of a site that provides what they are looking for easier and faster.
IntelliSuggest - learning from every shopper experience:
Provide Customizable Filters for Search and Category pages:
Rich Autocomplete - Taking the guesswork out of search:
We've integrated SearchSpring on several of our more successful clients' web sites. In the marketplace of professional search and filter navigation, there are a couple of well known solutions and we've looked into them all. Among those solutions we found that SearchSpring by far offers the best feature set and at a very reasonable price point. One of the great things beside all the built-in search power and advanced filter navigation system is how well SearchSpring integrates search results, and category pages. The design of the web site is carried over perfectly. You can see a great example at one of the web sites we built using SearchSpring at http://www.giftcorral.com. All of the category and search results pages are powered by SearchSpring. My favorite feature is the filter navigation, and how it automatically creates filters based on your product options. Another huge advantage you'll have with SearchSpring over standard BigCommerce search is that the more words you enter the search box, the more specific the search becomes. I definitely recommend it, and especially for BigCommerce stores that have over 5,000 visitors per month. This tool would be a great way of increasing your conversion rate.
To add to Eamon's excellent assessment, SearchSpring's customer service is beyond stellar. Every time I have an issue or a question, I email them and they respond very quickly. They always fix problems I'm having, answer questions, and sometimes even do little tweaks/improvements I hadn't even asked for. In a world, where it can be difficult to get valuable responses via phone and email, SearchSpring really sets the bar high.
We purchased to replace another onsite search tool. The tool before did cost less but lacked in features. Take popular searches and capitalize on opportunities.
Much like all the other reviews, I love this product and the customer service is excellent. Search Spring keeps people on your website longer and have a substantially easier time finding exactly what they're looking for. In addition to running my own store, I also run an SEO agency and have put several of our clients on Search Spring. Easily pays for itself and improves customers' experience on your site.