4-Tell’s Collaborative Commerce PlatformTM helps businesses to collaborate more effectively with every shopper or buyer, driving loyalty, inspiring confidence and boosting business results.
4-Tell is providing a unique digital commerce experience that will power your customer self-service elements, and fully support your customer-facing teams. 4-Tell’s modern digital commerce platform drives collaboration, merchandising efficiency, customer loyalty and profitability. Our Collaborative Commerce Platform includes our Cognitive Commerce Engine, which is an AI-powered machine learning engine; our Collaborative Commerce Dashboard shows complete shopper and shopping cohort histories based on purchases, intent signals and LTV.
The Cognitive Commerce Engine enriches real-time shopper data and offers highly personalized recommendations. It will surface real-time critical insights around your products and customers, and will make this available across your enterprise in our Collaborative Commerce Dashboard.
In showcasing shopper behavior and buying signals, we inspire sales and customer support to recognize every individual shopper and collaborate more effectively - driving loyalty, inspiring confidence and, ultimately, boosting business results. We want to be your long-term partner for digital commerce both in-store and online, empowering sales, customer support and marketing to help you grow your entire business more profitably. It’s our mission to revolutionize the way brands engage with shoppers - online and in-store - empowering the collaboration of people through technology.
Our more than 200 B2B and B2C customers enjoy, on average, an increase in sales of 14.9%. We serve more than two billion personalized requests per month, and analyze 750 million shopper behaviors nightly.