4-Tell Product Recommendations

4-Tell’s Collaborative Commerce PlatformTM helps businesses to collaborate more effectively with every shopper or buyer, driving loyalty, inspiring confidence and boosting business results.

4-Tell is providing a unique digital commerce experience that will power your customer self-service elements, and fully support your customer-facing teams. 4-Tell’s modern digital commerce platform drives collaboration, merchandising efficiency, customer loyalty and profitability. Our Collaborative Commerce Platform includes our Cognitive Commerce Engine, which is an AI-powered machine learning engine; our Collaborative Commerce Dashboard shows complete shopper and shopping cohort histories based on purchases, intent signals and LTV.

 The Cognitive Commerce Engine enriches real-time shopper data and offers highly personalized recommendations. It will surface real-time critical insights around your products and customers, and will make this available across your enterprise in our Collaborative Commerce Dashboard.

  • For your ecommerce site, we can track real-time behavior and provide personalization and recommendations for all customer-facing site engagements.
  • For your known customers this highly-personalized experience will increase LTV, help your team understand every shopper’s product preferences as we expose their purchase history and intent signals.
  • For your unknown customers, we quickly connect them with products and resources to help them embark on a life-time journey with your brand through a seamless and personal digital experience that is 100% adaptive to each individual.
  • For marketing teams, we reveal product and purchase patterns across website, email and in-store channels.
  • For your sales and support teams, we reveal customer history and preferences in real-time, providing insightful sales and support intelligence around every single shopper.
  • For your management teams, we surface statistical analyses that help you monetize behavioral intelligence across cohorts, platforms and product lines.

 In showcasing shopper behavior and buying signals, we inspire sales and customer support to recognize every individual shopper and collaborate more effectively - driving loyalty, inspiring confidence and, ultimately, boosting business results. We want to be your long-term partner for digital commerce both in-store and online, empowering sales, customer support and marketing to help you grow your entire business more profitably. It’s our mission to revolutionize the way brands engage with shoppers - online and in-store - empowering the collaboration of people through technology.

Our more than 200 B2B and B2C customers enjoy, on average, an increase in sales of 14.9%. We serve more than two billion personalized requests per month, and analyze 750 million shopper behaviors nightly.