Corso was designed to combat two major issues facing e-commerce merchants: negative climate impact and lost, stolen, or damaged package issues.
Adding Corso to your checkout elevates your brand experience by allowing your customers to offset their shipment's carbon footprint as well as add order protection to their order. This will help customers be protected from porch pirates, damaged packages from carrier mishandling, and lost shipments for around 2% of their order value.
Corso will also act as an extension of your customer support to quickly resolve issues related to shipping issues, with a resolution to your customer's issues within 24 hours or less.
After installing the Corso app, one of our team members will reach out directly to help you place the widget onto your cart. It requires a small code injection into your theme and the app will start working right away!
The Corso app will live seamlessly in your checkout experience. Our goal is to keep your brand experience cohesive, so our app will take on the appearance of your theme as to not disrupt what you've created.
The customer will have the option to add Green Shipping Protection to their order for 2% of their cart value.
Corso will calculate the customer's carbon footprint and the cost to offset as well as the protection fee, which will be added at checkout.
The customer will then receive an email notification from Corso letting them know they have purchased Green Shipping Protection and they can reach out directly to the Corso team with any questions regarding a shipping issue.
In the case of an order issue, the customer can reach out directly to Corso to have the order replaced at no charge to you, the merchant. Once they submit their issue, they'll have a resolution in the form of a new item or refund in less than 24 hours.
The carbon offset funds will be contributed to a project that has been carefully selected and ethically proven. We are as committed as you and your customers are to improving the environment and well-being of our planet.
To get started, simply install the app and we will help you get everything up and running.
Make it easy for customers to reduce the carbon emissions associated with their order, which will help increase LTV and loyalty.
Corso protects against lost, stolen or damaged packages. Corso will pay for replacement orders so you don't have to, making for new revenue.
We can communicate with your customers to assure they get the best possible experience when their order is missing or damaged within 24 hrs.
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