About the App

Critical.net - Fraud Detector and Chargeback Prevention Solution

Critical.net offers fraud prevention solutions, to help online stores in Latin America and in the rest of the world to reduce chargebacks and fraud losses. We give you the opportunity to recognize and detect suspicious or fraudulent orders in your online store, through data automation. We detect fraudsters with precision, thanks to the intelligent learning of our real-time software. Many times, merchants reject legitimate orders as fraudulent. Critical.net helps you to know more about your customers so you can be sure which orders are not fraudulent. Critical.net makes your online store safer for you and your customers.

Payment risk management

Our payment risk management solutions verify users and their payment details before submitting them for processing. As a result, increase your transaction acceptance rates, minimize your risk exposure, and prevent losses from occurring before they happen.

Critical.net reduces your store's transaction processing time and operational risk by eliminating the need to manually review requests, resulting in an increased return on investment.

Real-time risk analysis

Analyze risk levels before starting a transaction, enable user authentication features to complement the verification process, or automatically reject transactions that exceed your risk threshold.

  • Transaction and registration risk management.

  • Scalable and automated fraud screening.

  • Automated transaction rejection capabilities.

  • Chargeback risk and cost reduction.

  • Customer support is available 24/7.

Fraud alerts

Critical.net helps manage your account activity and quickly identifies potentially fraudulent transactions in real-time. In addition, our service automatically sends email alerts to prevent users from becoming victims of suspicious activity. As a result, the store owner and final user will enjoy an exponentially more secure and reliable customer experience.

Pre-authorization and capture queue

Identify suspicious users and assess risk before submitting any transaction for processing. Enable user authentication features to complement the verification process.

Avoid rejecting genuine requests due to suspected fraud. Critical.net will rate every transaction based on conclusions derived from their data to enhance the security of your online store's order processing infrastructure.

Versión en español: https://critical.net/critical-bigcommerce-caracteristicas

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Pricing

Upfront Fee:

$0

Recurring Fee:

$0/mo.

Information

Last Updated:

November 24, 2022

This app may not be fully compatible with multi-storefront. Please get in touch with the technical partner for further details.

Documentation:

Installation Guide
Contact Partner

Pricing

Upfront Fee:

$0

Recurring Fee:

$0/mo.

Information

Last Updated:

November 24, 2022

This app may not be fully compatible with multi-storefront. Please get in touch with the technical partner for further details.

Documentation:

Installation Guide
Contact Partner

App Features

Automate Processes

Reduce the number of manual reviews and automate processes to get faster information about your business

Reduce Fraud & Chargebacks

Our software's intelligent real-time learning enables us to proactively detect fraudsters with precision.

Customized Solutions

We design the best solution to meet your business needs, providing the highest return on investment.

Customer Reviews

5.00 out of 5 stars with 7 reviews

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