Go Global Ecommerce

Benefits:

• Increase international sales
  • Improve buyer confidence through localization, removing barriers to sell.
  • Improve customer experience, NPS and brand loyalty.
  • D2C (eStore) and marketplace options.
  • Rapid deployment options for immediate growth.

• Real cost savings and operational efficiency
• Simplify operations and reduce operating costs.
• Benefit from aggregated negotiation power and scale for payments and FX.
• Simplify the administration of returns, refunds and chargebacks

• Reduce risk
  • Be fully compliant with local trading, tax, and data privacy requirements.
  • Reduce fraud and risk with our expertise and partner platforms.

What's included?

• Fiscal Architecture
  • Local trading entities in EU, US, AU, UK
  • Invoicing
  • Tax administration

• Legal Compliance
  • Consumer, Data Protection & Privacy Compliance
  • Regulations
  • Local Licenses
  • Localized online sales terms and conditions

• Payments
  • Payment Service
  • PSP Management
  • Right mix of PSPs
  • Integration Set Up

• Risk & Liabilities
  • Frauds check & case management
  • Tax Compliance Management
  • Data policy Monitoring

• Operations
• Monthly reporting and account review
• Performance recommendations
• Continuous improvement

• Other Pain Points
  • Order Management System
  • Currency Conversion
  • Payment-purchase reconciliation and sales reporting
  • Returns and Refund Management
  • Chargebacks

We act as the legal importer of your brand on your behalf.

• Manage import shipment
• Manage Import VAT numbers
• Manage the EORI
• Act as fiscal representative
• Use a license to defer import VAT to the VAT return (so no upfront payments), applicable in the EU through NL
• Prepare and submit VAT returns
• Prepare and submit EC Sales Listings (if required)
• Prepare and submit Intrastat returns (if required)
• Paying Duties
• Managing freight forwarding shipments into regional/local distribution.
• One-stop-shop - leverage our network of agents to simplify operations.
• Seamless integration into local fulfillment or marketplace setup.

What's included?

• Financial Architecture
  • Act as fiscal representative
  • Managing deferment of VAT (where possible)
  • Settlement of import duty and VAT if required
  • Administer VAT returns

• Legal Architecture
  • VAT and EORI number administration
  • EC sales listings (if required)
  • Intrastat returns (if required)

• Importation Management
  • Coordination of freight forwarding
  • Interface with in-country logistics providers

• Customer Experience
  • +25 languages available
  • Multiple touchpoints
  • Service 24/7
  • Reporting and improvements

• Marketplace Management
  • Business Model Strategy
  • Sellers acquisition
  • Project management
  • MoR services
  • Store Management

• Project Management
  • Selling online in the EU, USA, UK, AU and Other Markets.
  • Expanding into emerging markets
  • Post-Brexit counseling
  • Ecommerce management expertise

• Ecommerce Platforms
  • Integration with all Ecommerce platforms
  • Adaptability
  • No hard integration
  • Fast and effective

• Logistics & Fulfillment (Through 3PL Partners)
  • Warehouse Management
  • International Shipping
  • Local Returns
  • Customs handling

• Growth Services (Through Agency Partners)
  • Technology
  • Data & Marketing
  • UX/UI
  • Strategic E-commerce Management