Maisie is your 'always on' virtual personal shopping concierge - ready to help your customers find the right products and get instant answers to their queries - 24/7 x 365.
Around 97% of people leave your site without making a purchase. Start engaging them at every step of their journey in a natural way with conversations. Maisie does it on autopilot.
54% of website visitors don't buy because finding the right product is too difficult. Provide your website visitors with personalised product recommendations based on answers to questions Maisie asks. Eliminate barriers to purchase by answering pre-sales questions.
People shop at all hours and expect near-instant answers. Maisie will automatically answer common questions and provide real-time order & shipping status updates, saving your customer service staff valuable time. For more complex queries, ask Maisie to hand it over to your customer service team via Live Chat, Messenger or email.
Recover lost sales with Maisie's exit intent chatbots which can offer personalised incentives like free shipping or discount coupons when visitors try to leave your site.
Convert visitors into subscribers with compelling reasons to opt-in. They can sign up for off-site notifications - including price drop, back in stock, cart saver or order and shipping updates.
Bring non-purchasers back to your site with multi-channel reminders and notifications sent to their preferred communications channels – email or Messenger (SMS coming soon!).
Create a more personalised shopping experience for your customers. Welcome them back by name, provide after-sales support, offer loyalty rewards and help them discover new products.
Maisie comes packed with BigCommerce-friendly features and a drag-and-drop chatbot builder. So you can edit, publish, and launch chatbots to your BigCommerce store in minutes - not hours!
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