• Custom Price:
    From $ 15 / month. 14 day free trial.

About the app

About Maisie AI

Maisie is your 'always on' virtual personal shopping concierge - ready to help your customers find the right products and get instant answers to their queries - 24/7 x 365.

Around 97% of people leave your site without making a purchase. Start engaging them at every step of their journey in a natural way with conversations. Maisie does it on autopilot.

Help your visitors find the products they want/need

54% of website visitors don't buy because finding the right product is too difficult. Provide your website visitors with personalised product recommendations based on answers to questions Maisie asks. Eliminate barriers to purchase by answering pre-sales questions.

Provide instant, real-time 24/7 customer service and reduce your customer service workload

People shop at all hours and expect near-instant answers. Maisie will automatically answer common questions and provide real-time order & shipping status updates, saving your customer service staff valuable time. For more complex queries, ask Maisie to hand it over to your customer service team via Live Chat, Messenger or email.

Stop abandoning visitors in their tracks with exit intent chatbots

Recover lost sales with Maisie's exit intent chatbots which can offer personalised incentives like free shipping or discount coupons when visitors try to leave your site.

Grow your subscriber list for remarketing off-site

Convert visitors into subscribers with compelling reasons to opt-in. They can sign up for off-site notifications - including price drop, back in stock, cart saver or order and shipping updates.

Re-engage with customers via email and Messenger

Bring non-purchasers back to your site with multi-channel reminders and notifications sent to their preferred communications channels – email or Messenger (SMS coming soon!).

Delight your customers and win their long-term loyalty

Create a more personalised shopping experience for your customers. Welcome them back by name, provide after-sales support, offer loyalty rewards and help them discover new products.

What else makes Maisie perfect for growing BigCommerce stores?

  • Proven results (up to 20% conversion rate uplift, 40% visitors engaged, and 30% support request reduction)
  • Pick from 20 conversion-optimised eCommerce chatbot templates...or create your own with our powerful, drag-and-drop builder
  • Integrates with Facebook Messenger and email
  • Add Maisie to your BigCommerce store for 14 days for free - no strings attached

Launch your first chatbot in minutes - no coding required

Maisie comes packed with BigCommerce-friendly features and a drag-and-drop chatbot builder. So you can edit, publish, and launch chatbots to your BigCommerce store in minutes - not hours!

App Features

Customer Reviews

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  • Custom Price:
    From $ 15 / month. 14 day free trial.


  • Last updated:August, 15 2022
  • This app may not be fully compatible with multi-storefront. Please get in touch with the technical partner for further details.
  • Documentation:Installation guide

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