A point of sale system, or POS, is the place where your customer makes a payment for products or services at your store. Simply put, every time a customer makes a purchase at your store, they're completing a point-of-the-sale transaction.

Our Point of Sale (POS) application for BigCommerce uses the principle mechanism of POS that allows managing sales simultaneously for an online or physical store.

Therefore the assigned sales agent can create the order from his physical store using the POS and thus the order will be generated and synced with the BigCommerce store. An admin can create multiple sales agents for the physical store to manage POS.

This application will work in both online and offline mode. Any agent can create customers and orders even in an offline mode. For an offline mode, all the orders and transaction details are saved locally. So whenever you go online, the offline data has been already synced for you to use and manage.