Truly instant refunds. Seamless standard returns. Happy customers. No risk. Only by Refundid.
Refundid provides instant refunds to customers as soon as they decide to return their goods, eliminating the lengthy wait time shoppers regularly experience. Additionally, Refundid now offers standard refunds and returns, giving your business flexibility in managing customer returns. Monitor and process 100% of your returns from one location.
How Refundid Works:
Instant Refunds: Your customers are guaranteed their refund within seconds of lodging their return. We pay your customers their refund directly from our pocket.
Standard Returns: In addition to instant refunds, Refundid simplifies standard returns, providing your customers with swift resolutions without the wait. If instant refund isn't for them, customers can select an alternative resolution such as standard refund, store credit, or exchange depending on what your business offers.
Seamless Integration: Refundid automates label generation and integrates seamlessly with your BigCommerce environment, making the return process smooth and hassle-free.
Platform Benefits:
Zero Risk: Receive the items, review, inspect, and only pay us back for items returned in satisfactory condition.
Maintain Your Procedures: Refundid's returns platform is simple to use and does not impact your current return procedures.
Declining Returns: Declining returns happen, but Refundid has you covered. Only accept returns received in satisfactory condition.
Customer Confidence: By increasing your customers' purchasing confidence and love for your brand, Refundid is engineered to increase your store's sales.
Advanced Features:
Incoming Returns Overview: View all incoming returns made through Refundid in real-time.
Data Insights: Access reports that display your return data, helping you gain insights into return trends and optimize operations efficiently.
Return Management: Approve or decline returns and restock them back to their original location.
Policy Compliance: Build out rules that match your store's returns policy, ensuring smooth and consistent return handling.
Elevate your customer experience and unlock seamless returns with Refundid now.
$0
$0/mo.
May 15, 2024
This app may not be fully compatible with multi-storefront. Please get in touch with the technical partner for further details.
$0
$0/mo.
May 15, 2024
This app may not be fully compatible with multi-storefront. Please get in touch with the technical partner for further details.
Instant Refunds
The Refundid BigCommerce app allows your customers to receive their refunds instantly, before sending back their return. The world-first refunding service is designed to improve your customer retention and confidence, increasing active customer numbers, basket sizes and conversions.
Restocking
The Refundid app has functionality to automatically re-stock items that have been returned. This time saving feature means upon accepting a returned item, the restocking button will automatically update your inventory to account for the re-entering of the returned items.
Data Analytics and Customisation
Understanding your customers is the key to success. The Refundid BigCommerce app offers highly customised data analytic options for your store to understand your customer and their return patterns. Customised data collection on return reasons, daily returns and types of products returned can be visualised in the user friendly Refundid data analytics page.
Easy Integration
The Refundid BigCommerce portal allows merchants to accept, decline and view pending and archived returns externally processed by Refundid.
Standard Refunds and Returns
Offer your customers more than just an instant refund! Streamline 100% of your returns by allowing customers to lodge both standard refunds and returns. Automate all aspects of your returns all around the world using the Refundid standard returns offering.
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