The retention platform for customer-centric brands

Customers share their preferences, needs, and wants every time they interact with your brand.

RetentionX collects all customer data, prepares it in ready-to-use analyses and allows you to feed all generated insights back into your marketing stack.

Increase Retention

Get all the analyses & tools you need to sustainably improve LTV.

- Identify the key customer segments that drive your business

- Learn what your ideal customer looks like and find similar ones

- Trigger more repeat purchases and increase LTV

Fight Churn

Find out who is predicted to churn when, and determine what might make them stay.

- Identify customers at risk of churning early on

- Incentivize them to come back by creating personalized experiences

- Increase the percentage of customers recovered and win back crucial LTV

Reduce Costs

Identify unnecessary costs and optimize the contribution margin of each and every order.

- Identify and take action on customers and products with high return rates

- Eliminate discount codes that are overused by bargain hunters

- Optimize your free shipping threshold

Maximize Sell-Through

Improve sell-through, margins and identify products that lead to maximum LTV.

- Find out which products attract the most loyal customers

- Identify products that customers buy again and again

- Increase AOVs through smart up- and cross-selling

Optimize Customer Acquisition

Find out which channels and campaigns your marketing budget is well invested in.

- Get the LTV of every campaign and channel

- Create powerful lookalike audiences based on your best customers

- Increase your LTV:CAC ratio

Automate Your Workflows

Integrate RetentionX into the stack of tools you rely on. No more copy-paste in excel.

- Set up email flows based on your customers' behavior

- Deliver world-class customer service by providing your teams with all insights

- Push real-time audiences to your ad channels

Analytics & Features

Get a brief overview of some of the built-in features

- Customer Segmentation

- LTV Analysis

- Cohort Analysis

- RFM Analysis

- Social Ads Automations

- Product Analytics

- Fully Automated Reporting & Analytics

- Customizable KPI Dashboards

Replaces various other analytics apps such as Google Analytics, Data Studio, Glew Analytics, Daasity, Order Analytics, DCKAP Analytics, Daton Analytics, Littledata, Supermetrics, PowerBI, Segment