With Sendlane, BigCommerce brands can easily manage all their customer messaging for one or multiple stores under a single account. Our deep-data integration lets you get started in just one click. Integrate easily with other tools in your stack like Justuno and Smile.io.

Fewer logins, less wasted time, and more time spent on things that matter. Intelligent popups make building both lists easy. Build automations that leverage email and SMS to nurture your contact to your end goal. Trigger automations with more than one trigger to multi-purpose an automation for more than one segment. Be intentional with your SMS messaging by using delays or website behavior actions in automations to deploy a text message at the best time. Leverage integrations like Justuno for advanced email and phone number capture or Smile.io to trigger email or SMS based on loyalty data points.

Use our two-way reply center with SMS to reply to customers real-time via SMS. Great for brands who tend to have lots of SKU's or several product variants to answer customer questions real-time and to segment based off of actual customer responses. Our reply center ensures your team is equipped to exceed customer expectations with support.

Powerful software fed by behavioral data to make sure you're sending the right message to the right person at the right time. Our platform comes with website behavioral tracking in a tool we call Beacon. After installing Beacon (a quick code snippet on your site), you can now use subscriber website behavior to personalize your automations and campaigns.

Our trial users get treated like VIPs. 30-second live support responses. White glove onboarding. Email and live chat. Check our G2 reviews to see how others view their customer support with our team.