How Shipup helped NA-KD map the journey of more than 5 million packages
Shipup dashboard daily for a real-time overview of shipments in circulation worldwide, which pinpoints problematic orders and their root causes. Shipup makes it easier to detect delays, lost packages, and other incidents in the network before the customer, and sometimes even the carrier, notices. They have transformed their customer communication from reactive to proactive, staying ahead of the curve and avoiding customer frustration. Since starting with Shipup, they were able to proactively identify 71,000 shipping issues.