Chaty lets you connect with your shoppers over 20+ social and messaging platforms including WhatsApp, Facebook Messenger, Telegram, Viber, Skype, Line, Email, Instagram, Phone call button, SMS text, and Twitter; enabling you to communicate with your shoppers, answer their pressing questions and offer support for any issues that they may have.

How can you scale your business with Chaty?

• Interact with shoppers and provide timely responses to boost customer satisfaction

• Grow your sales by recommending products and offers to existing customers

• Build lifetime relationships that'll encourage repeat purchases via chat channels

• Use feedback to improve business strategy and processes for better ROI

• Increase trust and loyalty by providing customers with instant feedback to their queries

• Encourage satisfied customers in the chat to make referrals for an incentive.

• Upsell and cross-sell products and services while communicating with shoppers

By adding Chaty to your BigCommerce website, you'll give your shoppers instant access to communicate with you the way they choose to via WhatsApp, Facebook Messenger, Telegram, Viber, Skype, TikTok, Line, Email, Instagram, Phone call button, SMS text, Twitter, Discord, Slack, Microsoft teams, WeChat, Snapchat, Google Maps, Vkontakte, Waze, or LinkedIn using the Chaty widget on your website.