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Bigcommerce and Intuit Introduce Automated Bookkeeping for Merchants

Jordan Sim / 2 min read
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    Bigcommerce and Intuit have partnered together to remove the hassle of manual bookkeeping for online SMBs once and for all. Time management is one of the biggest pain points for scaling businesses and as your business grows, so do the complexities. Inventory now needs automated syncing in order for your multichannel strategy to successfully function. Competitive pricing must now be algorithmically updated in order to properly compete with competitors without risking too much via your margins.

    Indeed, there is quite a bit to think through as your business scales –– but a lack of integrations and automation shouldn’t be one of them. Manual updating of entries is a time consuming task –– and costly if you outsource. This is especially true with accounting, the one area of your business that determines the potential spend for all else.

    This is why today we’re excited to announce the Bigcommerce App for Intuit QuickBooks Online, an automated bookkeeping tool built right into the Bigcommerce backend. Thanks to our partnership with Intuit, we’ve long offered an integration with QuickBooks Payments solution, an integration that allows for secure credit and debit card processing. Yet, we’ve heard from merchants that something was missing –– a seamless and automated integration that saved time while providing customer security.

    Our latest integration with QuickBooks Online does just that. It is a seamless application, allowing merchants to save time, effort and eliminate the errors of manual bookkeeping. Here are the biggest benefits for SMBs:


    1. Spend more time growing your business: The app is easy to set up with just a few clicks. Specify what you want to happen when updates occur to both Bigcommerce and QuickBooks Online. Once it is set up, your orders in Bigcommerce will be automatically created as Sales Receipts in QuickBooks Online
    2. Comprehensive, rule-based syncing: Automatically sync your orders, products, customers, taxes, discounts, refunds and shipping charges from your Bigcommerce store to QuickBooks Online.
    3. Data accuracy, all the time: Eliminate manual accounting and human error associated with manual bookkeeping. This integration automatically and accurately records sales income, tax, refunds, discounts and shipping
    4. Payments reconciliation: If you use Quickbooks Online with QuickBooks Payments (payment gateway), you’ll benefit from automatic reconciliation of transactions

    Intuit QuickBooks Online is a directly integrated accounting and tax preparation software within Bigcommerce, making this partnership the first of its kind. Merchants no longer have to go through third-parties to connect their financial data, minimizing the possibility of errors. In addition, Bigcommerce and Intuit are working together through an open partnership focused on providing the most convenient and secure payment and accounting tools for merchants.

    “I have never used Quickbooks [Online] prior to this app being available,” said Bigcommerce client Craig Stafford. “Setup was quite easy, even though I’ve only started using accounting software this month. This is running seamlessly with Quickbooks [Online] and saving me so much time now that I don’t need to enter every sale into other software manually. This has taken away the stress of bookkeeping for me. [I’m] Very happy.”

    The app is free to all existing and new Bigcommerce U.S. customers through your Bigcommerce Control Panel. To install, go to Settings > Accounting and install the app. You can also find the app in the Bigcommerce App Marketplace. Support for merchants in Canada, the United Kingdom and Australia will be made available in the coming months.


    Jordan Sim

    Jordan Sim

    Jordan is a Senior Product Manager at Bigcommerce. He enjoys bringing customers along the product design journey and delivering features that are simple to use and meaningful. Jordan also focuses on enabling integrations between Bigcommerce and other partner products so that customers have access to additional tools and services that help them run their businesses day-to-day. Jordan is based out of Sydney and in his spare time, invests in leadership, public speaking and fitness.

    View all posts by Jordan Sim

    9 comments on “Bigcommerce and Intuit Introduce Automated Bookkeeping for Merchants

    1. Todd on

      Hi Jordan,

      I’ve just spent a very frustrating 3 days trying to get technical support for the BigCommerce/QBO app.

      I’ve call BC 3 times and Intuit 4, both sides have answered – and I’m quoting verbatim here – “We didn’t write it, I have no idea how it works. Sorry we can’t help you.” Curious that both companies highly promote the integration in their Marketing/PR materials yet neither is willing to offer support and their only advice is to call the other company.

      My problem is simple, the products being sold online and those in QBO won’t match despite having the same names and SKU codes on both platforms. Even worse, although the box allowing for new products to be created as data is pushed from BC to QBO is checked, products which cannot be found are not created. And remember this affects every single product in the system as not one will match. As a result neither the invoices nor the corresponding payments are created in QBO.

      Who can I turn to for help? I’d be happy to share screen shots or do a live screen sharing session.


    2. Anne Goodwin on


      I only want to use quick books for sending statements and posting receipts for my wholesale customers and keep track of Inventory. I am in New Zealand and the Intuit app says it is not available. Can I purchase the USA or Australian version of Quickbooks because for what I am using it for it is fine. When I put the country as USA in registertation for Quick book it looks as though it throws me back out.

    3. 3hitaliauk on

      Hi, Is this now available for UK clients of BigCommerce? We use quickbooks and it would be great to integrate it.

    4. Jordan Sim
      bcjordansim on

      Hi Rasheed,
      Thank you for letting us know about your interest in introducing Bigcommerce & QuickBooks Online into the Nigerian market. Unfortunately, our integration does not support the Accounting & Tax laws and regulations of the Nigerian market. As such, this particular integration won’t meet your needs. I’ll reach out to you if we support this in the future. Thanks!

    5. Rasheed on

      Please I am interested in introducing Bigcommerce and quickbookonline to Nigeria market.Having know that a of retail outlets in Nigeria uses desktop based Online POS and few that operates Ecommerce find it difficult to update and reconcile their records.

    6. Jordan Sim
      bcjordansim on

      Hi My Party Boutique,

      You will be able to use this integration in Australia right now – we’re successfully supporting several clients right now in a stable, beta phase in this market.
      You’ll be able to use this integration with the current subscription you’re on right now.



    7. My Party Boutique on

      When you say the quickbooks online app will be available in Australia in the coming months … is that in the next 1 to 3 months or 3 to 6 months. Does the app require subscription to the Plus plan because of the inventory sync?

    8. Jordan Sim
    9. HummingbirdNetworks on

      Is this only for QB online or will it work with Enterprise as well? If not, which APP would you recommend to use for QB Enterprise with Big Commerce?

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