BigCommerce Embedded Payment Providers

20+ providers. No Open Payment Provider Fee.

Open Payment Provider Fee starts as early as your June 2026 invoice. Choose from 21 Embedded Payment Providers integrated with BigCommerce. Orders processed through them are not subject to the Open Payment Provider Fee.



Review your options →

BigCommerce integrates directly with Embedded Payment Providers

We believe this wide range of providers meet the needs of our customers across all markets and industries. Working with our embedded providers delivers multiple benefits:



  • Reduced cost Eliminates the Open Payment Provider Fee entirely.
  • Improved checkout Deeply integrated providers ensure a smoother, faster checkout experience. 
  • Stronger growth Savings and stronger conversion flow back into your business.



See the provider list →



How to add a provider →

How the fee works

The Open Payment Provider Fee is a monthly fee charged by BigCommerce for orders processed through Open Payment Providers during the billing period.1 It is calculated on GMV attributed to those providers at the order level and appears as a distinct line item on your monthly BigCommerce invoice.



✅ The fee applies only to orders processed through an Open Payment Provider.



✅ Orders processed through any of the 21 Embedded Payment Providers below are not subject to the fee.



✅ If your business uses a mix of providers, the fee applies only to the GMV attributed to Open Payment Providers.



✅ If your business uses offline orders, that offline GMV counts as Open Payment Provider volume.



✅ The fee is charged to your business by BigCommerce. It must not be passed through to shoppers at checkout.



Compliance note: Payment network rules and local laws restrict shopper-facing surcharges in many jurisdictions. Your business is responsible for its own compliance.

Why choose Embedded Payment Providers

Deep BigCommerce integration



Embedded Providers integrate directly with the BigCommerce platform. Setup and ongoing support run through the same dashboard as your store.

Optimized for conversion



Embedded providers are optimized for the BigCommerce checkout experience — fewer friction points, faster load times, and payment methods shoppers already trust.

Built to keep getting better



BigCommerce continuously develops and improves the Embedded Provider experience. Choosing one means you're always on the road we're paving.

Your plan determines your rate

The Open Payment Provider Fee rate is set by your plan.2 Higher plans carry lower rates. The fee applies only to GMV processed through Open Payment Providers.

Plan

Open Payment Provider Fee

Core

2.0% on Open Payment Provider GMV

Growth

1.0% on Open Payment Provider GMV

Scale

0.6% on Open Payment Provider GMV

Performance

Zero Open Payment Provider Fees

21 Embedded Payment Providers

Orders processed through any of these 21 providers are not subject to the Open Payment Provider Fee, based on current partner classifications. The list may evolve over time. Your business will receive advance notice of any changes.



  • Adyen
  • Affirm
  • Afterpay
  • Amazon Pay
  • Bank of New Zealand
  • Bankful (Pinwheel)
  • BigCommerce Payments
  • BlueSnap (powered by Payroc)
  • Checkout.com
  • Clearpay
  • Fortis (Acumatica Payments)
  • Global Payments
  • Klarna
  • PayPal Braintree
  • PayPal Complete Payments
  • PayPal Wallet
  • Bluesnap (powered by Payroc)
  • Bankful (Pinwheel)
  • Sezzle
  • Stripe
  • TD Online Mart
  • Worldpay
  • Zip Money

1Visit FAQs for more details

2Open Payment Provider Fee rates apply once your store moves to the new plan structure (as early as June 1, 2026). Your plan tier is determined by your trailing twelve-month Inclusive GMV.

How to add or switch a payment provider

Switching providers takes real evaluation. Expect two weeks to four months, end to end, depending on the provider, account underwriting, and reconciliation needs. The four-step process includes:

1. Decide

Compare your current fee exposure to the cost of switching. For some customers the fee is smaller than the switching cost. Additional information can be found in the Help Center about Payment Gateways.
2. Choose
Pick a provider from the list above based on your country, currency, payment methods, and integration needs. Each provider has its own application process.
3. Apply and configure
Apply with your chosen provider, complete underwriting, then add them in your BigCommerce dashboard under Store Setup, Payments.
4. Test and launch
Run test transactions before going live. Review your reconciliation flows. Monitor your first few weeks of orders to confirm everything is working.
Need help along the way? BigCommerce support is available throughout the process. Detailed setup guides are available in the Help Center.

Frequently asked questions

A monthly fee charged by BigCommerce for orders processed through Open Payment Providers and offline orders during the billing period. The fee is calculated on the GMV attributed to those providers at the order level and appears as a distinct line item on your monthly BigCommerce invoice.

No. The fee is charged to your business by BigCommerce, not to shoppers. It must not be passed through to shoppers at checkout. Payment network rules and local laws restrict shopper-facing surcharges in many jurisdictions. Your business is responsible for its own compliance.

The fee is determined at the order level. Each order is attributed to the provider that processed it. If that provider is an Embedded Payment Provider, that order's GMV is not subject to the fee. If that provider is an Open Payment Provider or an offline order, that order's GMV is subject to the fee. Your invoice reflects the actual mix of orders during the billing period.

The Embedded Payment Provider list may evolve over time. Any changes apply prospectively only, with advance notice to your business. The list reflects current partner classifications.

Most customers take two weeks to four months end to end, depending on the provider, account underwriting, integration complexity, and reconciliation needs. Some businesses decide not to switch because the fee is smaller than the switching cost. Others find switching is worth the effort, especially at higher GMV volumes.

The fee appears as a line item on your monthly BigCommerce invoice labeled "Open Payment Provider Fee." Your account dashboard also shows your current Inclusive GMV and the share attributed to each provider category.

Questions about your account?

Our support team is ready to help you understand your fee, evaluate your options, and walk through any switching decisions.



Talk to support →