Start & build
Launch Services
Overview
Chart your path to success with specialized services.Implementation Project Management
Experts to ensure you launch on time and under budget.Solution Architecture
Seasoned advisors to help you best design your store.Data Migration & Optimization
Expertise on a clean and clear path to migrating your data.Enterprise Launch Package
Personal training on how to set up and launch your BigCommerce Store.
Professional Services Blog Series
Get to know our teams and how they support your success in this Q&A series.
From zero to big
Basics of BigCommerce
Learn how to navigate your dashboard, pick a theme, set up payments, and more — in less than 20 minutes.
Phase 1 - Foundation
Establishing a strong foundation
Master your BigCommerce control panel, set up the basics, launch a flashy homepage, and bring your store to life.
1:16 MIN
How to navigate the control panel
Just getting started with BigCommerce? This quick control panel tour shows where orders, products, customers, and storefront settings live, plus the Launch checklist for store setup and the Dashboard for tracking sales, orders, and visitor activity.
1:12 MIN
BigCommerce Store Settings
Cover your BigCommerce store’s essentials: entering your business name and contact info in Store Profile, picking a default currency, and setting localization options like measurement units, time zone, date format, and storefront languages.
1:46 MIN
BigCommerce Design Basics
Start styling your BigCommerce storefront. Browse and preview themes, upload your logo, and adjust colors and fonts with Theme Styles in Page Builder, then check out the refreshed storefront at the end.
2:31 MIN
How to Build Your BigCommerce Homepage
Create a BigCommerce homepage in Page Builder with a Hero Banner and a Product Set that spotlights products. Then rearrange sections, tweak the built-in carousel, and choose which pages and categories appear in your navigation.
Phase 2 - CATALOG
Setting up your catalog
Build your catalog in no time with single and bulk product additions, pricing options, variants, and more.
1:11 MIN
Add and Organize Product Categories In Your BigCommerce Store
Group products into browsable categories for shoppers. In this BigCommerce walkthrough, you’ll create a category, add a description and image, set its visibility, nest a subcategory under a parent, and see the result in storefront navigation.
0:47 MIN
How to Add a Single Product to Your BigCommerce Store
Ready to list your first BigCommerce product? This quick walkthrough covers entering a name, price, and weight, assigning a category, adding a description and images, then saving it and finding it on your storefront.
1:53 MIN
BigCommerce Setting Pricing, Variants, and Product Options
Configure pricing and product choices in BigCommerce. Learn where to set a product’s price, cost, MSRP, and sale price; create variants like colors; manage inventory, SKUs, and pricing per variant; and add customization options like a text field or pick list.
1:11 MIN
How to Bulk Add or Edit Products In Your BigCommerce Store
Need to add or update many products at once? Learn how BigCommerce’s Import/Export tools handle a CSV file: export the Bulk Edit template, edit the product data, import it, confirm fields are mapped correctly, and review the results.
Phase 3 - Funtionality
Enabling essential functionality
Set up payment processing (sans transaction fees), configure shipping zones and rates, and connect your domain without costly developer involvement.
0:49 MIN
Setting Up BigCommerce Payment Processing
Start accepting payments in your BigCommerce store. This video covers turning on BigCommerce Payments, picking a setup path, submitting business details for verification, and confirming your payment method is active, plus where to find other payment gateway options.
1:20 MIN
Configuring Shipping Zones and Rates In Your BigCommerce Store
Decide where you ship and what customers pay for delivery. Learn about shipping origin, zones, and rate types (flat-rate, free, and real-time carrier rates) in BigCommerce, then create a regional zone and preview shipping options at checkout.
1:07 MIN
Connecting a Domain Name with BigCommerce
Point a custom domain at your BigCommerce store. See where to buy a domain or link one you own, which DNS records to update with your provider, and how to make a verified domain your primary storefront address.
For detailed instructions on connecting an existing domain, visit the BigCommerce guide to changing domains:
https://support.bigcommerce.com/s/article/Changing-Domains
Phase 4 - Marketing
Growing your store’s presence
Go big with promotion and discount codes, a primer on sales and marketing channels, campaign building basics, and analytics.
1:24 MIN
How to Create a Promotion or Discount Code
Drive sales with promotions, storewide discounts, product-specific reductions, and coupon codes. You can even set minimum purchasing thresholds to trigger specific promotions or discounts, rewarding your most loyal customers.
0:49 MIN
Sales & Marketing Channels Overview
Expand your reach with ease using the Channel Manager. Learn how to view and connect channels like Facebook and Instagram Shopping, Amazon, eBay, and more, all synced with your BigCommerce catalog.
1:49 MIN
How to Build a Campaign
Refine and center your efforts around a primary goal with campaign management tools. Create a promotion or coupon code, turn on Abandoned Cart emails, add a homepage banner, and more.
0:55 MIN
Analytics Dashboard
Make sure your efforts are worth it with in-depth tracking via the Analytics Dashboard. Learn how to track sales, orders, site visitors, and more. From there, zero in on conversion rates, top performing products or pages, and beyond, with breakdowns by traffic source and channels.
Ready to put these steps into action?
Build your store as you watch, or dive into a free trial to explore BigCommerce risk-free for 15 days.