"We started with Bigcommerce and our business has grown by leaps and bounds."
More features, support and security with no hidden fees
Choose the plan that best fits your needs
Thinking of Switching to Bigcommerce?Worry-free Migration — You'll be able to see your entire new store and even make transactions before you ever move your customers to your beautiful, new, live store. |
SilverIs this plan for me? Great for: When you're starting a new store, or if you have an existing store with a few products and want a headache-free experience for you and your customers. Not so good for: When you have many hundreds of products and a lot of images and video to display in your store. All you need to start selling online$29.95/month |
GoldIs this plan for me? Most PopularGreat for: If your business is ramping up and you want to squeeze more out of your store, this plan is for you — check out the Abandoned Cart Saver. Not so good for: When you sell through one simple channel like mail or email, then you may not use this plan's omni-channel flexibility. No point paying for stuff you don't need. Next-level features to grow your sales$79.95/month |
PlatinumIs this plan for me? Great for: If you have loads of products and traffic, this is the industrial-strength plan that can handle all you and your customers throw at it. Not so good for: When you just have a few products and lower traffic volumes, you will not need the horsepower this plan provides. Pro-grade tools to scale your business$199.95/month |
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$29.95/month (or less than $0.97/day) |
$79.95/month (or less than $2.58/day) |
$199.95/month (or less than $6.45/day) |
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| Prices shown in USD. Purchases in Australia will be assessed in GST. | |||
| Easy to Set Up | |||
Sell Unlimited Products That's right — Sell as many products as your heart desires. |
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150+ Single-Click Apps™ for Easy Third-party Integrations Easily integrate your store with a variety of industry-leading apps, many of which install with just one click. |
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SEO Optimized Bigcommerce includes everything you need to get found on search engines. Simply point, click and type to optimize your site. |
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Built-in Blog Our built-in blog lets you regularly create content to improve search rankings and conversion. |
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Ratings & Reviews Product reviews and ratings are built right in, giving you phenomenal feedback to improve SEO and drive sales without having to depend on third parties or plugins. Some other platforms charge you $5 and more per month as your product catalog grows – we aim to make you successful from the start. |
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Unlimited Bandwidth for Your Images & Videos You'll get unlimited bandwidth, so there's no limit to how many people can visit and shop on your gorgeous site. |
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Storage Gold and Platinum plans get unlimited storage on our servers for images, videos and more! Our Silver plan includes 3 gigs. |
3 GB Storage |
Unlimited |
Unlimited |
API Calls Higher volume merchants use more apps and often rely on custom integrations — the Platinum plan provides 3x the API calls as the lower plans, plus includes troubleshooting for custom integrations via our Support team. |
20,000/hour |
20,000/hour |
60,000/hour |
One-on-One Expert Setup Your personal store setup concierge will get you up and selling faster by helping to set up shipping, taxes, payment gateway, products and much more. |
$300 |
$300 |
Included* |
Data Migration Moving from another platform? Our migration team can transfer key elements from your existing store to Bigcommerce, including categories, product names and details, customer information and some visual content. We'll even set up redirects to minimize lost traffic and keep sales flowing. |
$325 |
$325 |
Included* |
Google Trusted Store Datafeed Automation We'll help you earn and maintain Google Trusted Store certification, a badge that helps drive traffic, build trust and improve conversion for larger online stores with excellent customer service. |
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| Easy to Get Paid | |||
Easily Link to 65+ Payment Systems, like Paypal We don't hide transaction fees by pushing you toward our own payment service. Instead, we offer more than 65 pre-integrated gateways like PayPal, Stripe and Authorize.net, giving you the flexibility to choose what's right for your business. |
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Transaction Fee The way we can offer unlimited products plus this many features in our Silver Plan and still keep your monthly rate low is to charge a small transaction fee. As soon as your order volume takes off, simply switch to Gold and you'll pay no fee plus get powerful features to grow even faster. |
1.5% |
No Fee |
No Fee |
Abandoned Cart Saver Automatically Recovers Lost Sales Win back customers who left your site without buying through automated email marketing campaigns that convert 15% of abandoned carts into sales on average. Many clients earn back $1,000 or more using this sophisticated feature. See below for more info. |
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| Want to know how your Gold or Platinum Plan can pay for itself? Click here. | |||
| Easy to Make More Money | |||
Easy Facebook Shop Set up a Facebook shop that lets your fans browse, buy and share products, all without ever leaving Facebook — extending the reach of your Bigcommerce store by millions! |
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Coupons, Discounts & Gift Certificates Easily run sales in store, create coupons for off-site promotions and drive new sales with gift certificates – all right out of the box. |
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Real-time Shipping Calculator Increase conversion by making sure your shoppers know how much shipping will cost, and even offer them free shipping on certain order values so you sell more! |
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Loyalty Marketing for Your Store Reward frequent shoppers and keep them coming back by segmenting and building unique customer groups or even a loyalty program to send exclusive deals and discounts. |
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Sell Everywhere, like on eBay or Google Shopping Easily sell your products on eBay, Google Shopping, POS systems and comparison sites including Bizrate, Shopzilla, Beso, Nextag, PriceGrabber, Shopping.com and MySimon. |
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| Easy to Get Help & Support | |||
24/7 Phone, Email & Chat Support When you need help, our expert support team is available 24 hours a day via phone, email and live chat. |
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Bigcommerce University Get an ecommerce education from our experts! This series of in-depth videos will teach you the secrets to building a successful store and growing your sales from the ground up. |
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3 of the reasons why more than 55,000 store owners have chosen Bigcommerce:
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No Hidden Costs, No Games
We believe in transparency, so unlike other platforms we don’t surprise you with hidden fees, bandwidth overage charges, or anything else that limits your success.
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We're Here to Help 24/7
Our experts are availbale 24/7 to help you via phone, chat and email. While other companies reward support teams for short talk times, our people are judged only on your satisfaction.
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Sell Anything
Our clients sell everything from $1 items to $700,000 construction equipment — and everything in between. No matter what you sell, you can sell more with Bigcommerce.
We have processed more than 14 million transactions worth $3 billion.
Here's what customers say about why they trust their transactions to us:
"Powerful SEO feature has helped us increase our sales and rank first on Google."
"Bigcommerce gives us access to big business features at small business prices."
"Bigcommerce has provided us with a feature-rich platform that allowed us to quickly scale our business."
"The customer service is fast and very knowledgeable. They have consistently gone above and beyond to help."
"Since switching, we have seen a 30% increase in conversion rates and revenue has doubled."
Our clients are making headlines. We're so proud! You may have seen them in:
- ABC News
- CNN
- USA Today
- Doctor Oz
- GQ
- Today
- Food Network
- Good Morning America
Questions and Answers:
Plans
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I'm looking to switch. Can I import my stuff?
You sure can! Import customers, products, images and variations into your Bigcommerce store from a standard CSV file. Most shopping carts support exporting in this format, and you can watch a video on our support page to see how easy it is to import into Bigcommerce.
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Do you offer a free trial?
Yes, we offer a fully functional 15-day free trial, during which you can test drive Bigcommerce to see if it's right for you. You don't need a credit card to sign up; there's no obligation and no risk. Try Bigcommerce free.
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Is my data safe and secure?
You bet. The security and uptime of your store is our #1 priority. We protect your site and data with the same military-grade security and encryption that the big banks use, and we have a 99.99% average uptime.
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Which payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express and JCB.
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Can I use my own domain name?
You can. If you haven’t purchased a domain name, just choose a plan above to buy one through us. If you already have a domain name, we’ll help you set it up to use with your Bigcommerce site.
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Do I need my own SSL certificate?
We do recommend purchasing your own SSL certificate (which you can do on the next step), however we provide a free shared SSL certificate for all plans.
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How is storage overage calculated?
Storage space over your monthly allowance is charged at 10¢ per megabyte. For example, using 50 MB of storage over your allocated allowance means you would be charged $5.00 (50 MB x $0.10).
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Can I upgrade between plans?
We’d love you to! Upgrading is quick and easy: just log in to your store's control panel and click the billing menu at the top right of the screen, then choose the upgrade link. You can then select your new plan.
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Can I upgrade from the free trial to a paid plan?
Indeed! And the best part is that when you upgrade, all of your data (products, orders, customers, etc.) will remain intact. The upgrade process is automatic and painless — we promise!
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What happens to my store at the end of my trial?
We’ll send you a reminder to upgrade your store at the end of your free trial. If you choose not to upgrade at that time, your store will be automatically deleted. Sorry, we can’t restore deleted stores at this time. If you’d like to start a new free trial, please contact your ecommerce consultant.
Accounts
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Are there any contracts to sign?
Never. Payments are made month by month, and you can cancel at any time. If you do, we will stop billing you immediately. We're all about choice — if you don't like Bigcommerce, we won't force you to stay.
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Do you offer refunds?
We don't offer refunds, but we do offer a fully-functional 15-day free trial which you can use to see if Bigcommerce is right for you. Try Bigcommerce free.
Store Setup
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Can I use a subdomain for my store?
Yes, you can use a subdomain with your Bigcommerce store. Just choose a plan above and you'll be asked how you want to set up your domain name.
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Do you sell SSL certificates?
We do. You can purchase an SSL certificate from the Tools -> SSL Certificate menu in your store's control panel.
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Can I use an SSL certificate from a third party?
You can install an SSL certificate from a third party from the Tools > SSL Certificate menu in your store's control panel.
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Do I need my own merchant account?
It's up to you. A merchant account allows you to accept credit cards from your store and get paid directly into your checking account. If you don't have a merchant account, we can provide you with one. Or you can use one of our 50+ payment providers, including PayPal and Google Checkout. A lot of our clients start with PayPal or Google Checkout and then move to their own merchant account (which integrates with Bigcommerce in three clicks from your store's control panel) after their store has been live for a few months.
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Does my payment gateway work with Bigcommerce?
There’s a solid chance it does, because we support more than 50 payment gateways.
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Does my Bigcommerce store include email accounts?
Your store includes unlimited email accounts. Isn’t that nice? You can create them from the Tools -> Email Accounts menu in your store's control panel.
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What software does Bigcommerce integrate with?
Glad you asked! Bigcommerce integrates with hundreds of applications, including order management, accounting, analytics and affiliate tracking software. Check out all of our apps.
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What is White Glove Setup?
Our Platinum and Enterprise plans include White Glove Setup and store migration services to make your transition even easier and quickly get you selling more. Should you choose to downgrade or cancel your plan within your first 6 months on Bigcommerce, you will be responsible for a $625 fee to cover costs associated with setup and migration.
Need more help?
To speak with one of our ecommerce experts, please call 1-888-699-8911.
Our office is open from 8:00am to 8:00pm CST Monday to Friday. We also have people staffing Support 24/7, so please feel free to contact us and we'll be happy to help!
*White Glove Setup and store migration are included free of charge for Platinum and Enterprise plans. If you downgrade or cancel your plan within 6 months, you'll be charged a $625 fee to cover the costs.
Recoup Lost Transactions with Abandoned Cart Saver
This one feature by itself has the power to make you hundreds or even thousands of dollars each month, with zero additional marketing expense on your part.
Here’s why...
That's because what it does is reach out to customers who were so interested in your product or service that they came to your site, read your stuff, and even started to check out.
But then...
...something happened and they didn't finish. Maybe a call interrupted them; maybe they had to do more research, or maybe they needed to check their bank balance.
How to get them to finish what they started
With Abandoned Cart Saver, you can salvage some of those sales that were right on the edge of happening, but something got in the way. Will they all buy? No. But can it be highly profitable to remind them of their full cart? Absolutely.
Some cart-saver systems cost thousands of dollars per month; you get it at no extra cost as part of your Gold or Platinum Plan.